For small office network systems located within the state of South Carolina, Progent's Microsoft and Cisco certified technical team members can provide phone help and remote troubleshooting to repair your computer system troubles quickly and affordably. Progent has acquired enterprise-grade expertise, software tools, and support knowledge bases to troubleshoot and fix computer network problems while avoiding the high cost and time delays normally associated with onsite service dispatches. In case your South Carolina company is situated outside of the larger metro areas such as Columbia, Charleston, Rock Hill, or Greenville, your local network systems support options may be limited in skills, or not available during a crisis. This can result in a computer network that is unusable or causing efficiency loss due to technical problems going unresolved for too long. Progent's team of network professionals average more than twelve years of real-world industry experience, in the trenches of network systems support, performing a large range of technical tasks for a diverse range of customers. This means you get not just the technical expertise needed for the job, but a consultant with demonstrated methods for applying that expertise to assist with cost effective network solutions.

SharePoint 2019 Server and SharePoint Online Expertise
SharePoint Server 2019 offers much of the modern experience drawn from SharePoint Online, serving as a crossover platform between the classic experience of SharePoint 2016 and the modern SharePoint experience. Progent's certified SharePoint Server 2019 and SharePoint Online experts offer affordable remote and onsite consulting expertise, application development, and technical support services for businesses of any size who want to migrate to SharePoint 2019 or SharePoint Online from legacy releases of SharePoint. Progent can help customers plan and execute an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates onsite and cloud-based infrastructure into a seamless information management system. To learn more, visit SharePoint 2019 and SharePoint Online services.

NetApp MetroCluster Disaster Discovery Software
NetApp MetroCluster is a high-availability and disaster recovery platform that combines failover storage clustering along with continual replication to provide fast, zero data loss disaster recovery (DR) between datacenters that are up to 300km apart. Progent offers access to a certified NetApp MetroCluster consultant who can help you to plan, deploy, manage, update, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster deployment that aligns with your technical needs and IT budget. Progent can make sure you follow best practices for installing your MetroCluster environment by delivering guidance with procedures like assigning disk pools and shelf IDs, arranging plexes layout, provisioning volumes, setting up NetApp Snapshot, installing switches, implementing a tiebreaker mechanism, setting up a configuration replication network, and testing your disaster recovery solution to prove compliance with industry standards and regulatory requirements.

Fast and Low-cost .NET Software Development Services
Progent's application experts have worked for two decades with .NET technologies and the Visual Studio development system and are able to build or modernize .NET apps quickly and affordably. For details about the advantages of Progent's .NET application development expertise, visit Progent's rapid and low-cost .NET software development services.

Microsoft Teams Solution Design Expertise
Teams is the replacement for Skype for Business Online as Microsoft's premier cloud service for group communications and collaboration. Progent's Microsoft Teams and Teams Premium consultants can assist your organization to design an upgrade to Teams from Skype for Business Online or Lync Server and install, administer, and debug a cloud or hybrid deployment of Teams. Progent can help you to connect Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint, and your phone system.

Cloud Integration Consulting Expertise for Telecommuters
Progent can help small and medium-size businesses to provide their at-home employees with safe and seamless access to cloud applications and services. To learn about ways Progent can assist organizations to set up robust Cloud connnections for their remote workers, go to cloud expertise for at-home workers.

Consulting Services for Barracuda's CloudGen Security Gateways
Barracuda's affordable CloudGen Firewall devices offer web filtering, safe remote connectivity, SSL VPN, secure SD-WAN, and Zero-Trust support with centrally managed and monitored services throughout your whole enterprise including on-premises, cloud, and hybrid network architectures. Public clouds supported include Microsoft Azure, AWS, and Google Cloud Platform. Progent can deliver the depth of expertise to serve as your go-to resource for network help, maintenance, training, and security consulting. To learn more about Progent's consulting services for Barracuda security gateways, visit Barracuda firewall integration expertise.

Work-at-Home Solutions Support Services for At-Home Workers
Progent can assist small and medium-size businesses to plan, implement and debug the infrastructure needed to support work-from-home employees. Areas of network infrastructure for which Progent's experts can deliver guidance include secure and efficient VPN connectivity, VDI desktop software, router integration, Wi-Fi LAN planning and implementation, and reliable Internet connectivity. For information about Progent's network infrastructure expertise for telecommuters, visit infrastructure support services for an at-home workforce.

Planning Deployments of Cisco's Managed Switches
Progent's Cisco-certified CCIE network technology consultants offer world-class remote and onsite consulting and technical support for Cisco's Catalyst, Nexus and Meraki series of managed switches for applications that range from small or midsize companies and campus networks to enterprise data centers and ISPs. Progent can show you how to implement Cisco's continually evolving switch technology to realize the speed, scale, uptime, virtualization, security and manageability needed by your organization. For information about Progent's consulting services for Cisco's extensive family of Catalyst switches, refer to Cisco Catalyst switch consulting and support. To find out about Progent's consulting and troubleshooting services for Cisco's Nexus family of switches, see Nexus switch support. To find out about Progent's support services for Meraki switches, see Cisco Meraki switches integration.

Cisco ASA and PIX Firewall and Firepower Services Consulting
The ASA 5500-X Family of firewalls with Firepower Services deliver significantly more performance than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 security appliances for new deployments. Progent's Cisco-premier CCIE network consultants can help you to manage your current PIX or ASA 5500 security appliances or migrate to ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide remote and onsite support for ASA 5500-X firewalls with Firepower Services and can help your business to plan, deploy, tune, manage and debug firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.

Stealth Penetration Testing Experts
Stealth penetration checking is a key component of any overall IT system security plan. Progent's security experts can run thorough intrusion tests without the awareness of your company's in-house network support staff. Stealth penetration checking shows whether current security defense systems such as intrusion incident warnings and event history analysis are correctly set up and actively observed. Progent can provide ongoing autonomous PEN testing to define your internal and external attack surface and to identify ways that exploitable vulnerabilities, unsafe configurations, stolen credentials, skipped patches, and ill-advised IT product defaults can be combined by threat actors into the multi-vector attacks typical of modern variants of ransomware. Learn more about Progent's Stealth PEN Evaluation Services.

Online Help Desk Services for Small Organizations
Progent's Standard Help Desk Services provide an end-to-end solution that manages all aspects of online Level 1 desktop support from service requests through ticketing, assigning responsibility, screen sharing, status tracking, problem resolution, and and reporting. Designed for smaller companies with few if any full-time service technicians for desktop issues, Progent's Help Desk Services offer online support at a substantial savings from Progent's regular Level 1 desktop troubleshooting rates. Progent also offers rapid as-needed escalation to Level 2 and Level 3 consultants to resolve complex problems. For more information, refer to Progent?s online Call Center services for small organizations.

Planning, Integration and Troubleshooting Services for Microsoft System Center 2012 R2
Progent's System Center 2012 consulting experts have over 15 years of background configuring, maintaining and troubleshooting the core platforms included with Microsoft System Center and can assist your organization to design, install, maintain, and repair your System Center 2012 R2 solution to optimize the availability and performance of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and local and Cloud-connected fabric. Progent also offers System Center 2016 upgrade consulting to help your organization to move to a newer edition of System Center. In addition, Progent can assist you to migrate to more modern versions of System Center such as Microsoft System Center 2019 and System Center 2022.

Get in Touch with a Progent Computer Consultant
To learn how you can access a Progent computer support expert for online or onsite help, call 1-800-993-9400 or go to Remote Computer Help.

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