Expanding your remote workforce may have a significant effect on IT infrastructure, cybersecurity, and company workflows. Progent has two decades of experience helping small and mid-size businesses to design, deploy, manage, tune, and debug IT environments that support work-from-home employees. Progent can help your Sorocaba company to pick the right tools and adhere to best practices in building and maintaining a safe virtual office solution for teleworkers that promotes teamwork and returns maximum business value. Progent can provide support services ranging from as-needed guidance for getting you over challenging technical bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.

Progent's consultants can help Sorocaba, São Paulo organizations to succeed with any facet of building a high-performing work-from-home environment by delivering infrastructure configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, Help Desk augmentation, cybersecurity, data protection solutions, and streamlined management.

Voice/Video Conferencing for Teleworkers
A broad range of video conferencing platforms from major vendors enable virtual meetings, video and voice conferencing, chat, and screen/content sharing for both onsite users and teleworkers. Many companies utilize multiple products to accommodate their various partners and customers. Progent can help you to maintain your existing voice/video conferencing environment and optimize the engagement of your at-home workforce.

  • Skype for Business is Microsoft's popular unified communications platform that supports presence, IM, voice and video conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified specialists who can assist you to deploy and maintain Skype for Business clients to accommodate your at-home workforce. To learn more about Progent's consulting services for Skype for Business, see Skype for Business consulting experts.
  • FaceTime is Apple's group video calling app for compatible iOS, iPadOS, iPod and Mac devices. FaceTime works over Wi-Fi or cellular Internet connections. Later versions of FaceTime support as many as 32 simultaneous users for voice/video calls. For details about Progent's consulting services for FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for most desktop or mobile devices. Delivered through Cisco's Webex Cloud, Webex capabilities include sharing granular content or screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, session capture, plus revision and playback for training. To learn more about Progent's support expertise for Cisco Webex and for other video conferencing solutions from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conversations, contacts, and content with capabilities that include video calling, threaded chat, plus data sharing. For details about Progent's consulting services for Teams as well as for other Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
  • Additional Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging services for these conferencing platforms and assist your business to optimize your network architecture to run them.

Contact Progent for Telecommuter Expertise
To contact Progent about building and maintaining a productive work-from-home solution for your Sorocaba, São Paulo business, call 1-800-993-9400 or go to Contact Progent.

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