Wireless Consulting Services

Consulting Support for BlackBerry Technology
BlackBerry mobile smartphones were once one of the most successful solutions for maintaining location-independent access to email, scheduling, web-based applications, and other critical business information. Progent can provide Sorocaba, São Paulo businesses the expertise of BlackBerry-certified professionals who can assist businesses to maintain their BlackBerry environments or migrate efficiently to a modern mobile platform.

As the complexity of small company networks has increased, and as the need for world-class security, reliability, and recoverability has grown to be the norm for businesses of any size, effective integration and maintenance of BlackBerry solutions has become increasingly challenging. To handle areas like security, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging systems and shared databases, small businesses frequently turn to external consulting firms who offer expertise in RIM BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-premier engineers who can assist small businesses to design, administer, and troubleshoot BlackBerry solutions economically and effectively, eliminating the need for an in-house BlackBerry technology expert and lowering the cost and hassle of maintaining mobile work groups. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This breadth of knowledge, combined with Progent's proven remote service delivery model, provides small companies an economical alternative for integrating RIM BlackBerry products productively into their information system.

Progent's consultants can help you with SQL Server 2019 integration support, SQL Server 2016 migration and management support, and Microsoft Exchange setup so that your database and email systems function efficiently with BlackBerry BES Server. Progent can also show you how to migrate from previous versions of BlackBerry and Microsoft software, set up streamlined management utilities to help you track and support BlackBerry devices across your business, define security policies that are right for your business, develop custom wireless software, and ensure that your network infrastructure is properly configured to handle your BlackBerry users. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry data is incorporated in your regular backup processes so that it can be recovered rapidly and safely.

São Paulo Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great São Paulo metro area.

BlackBerry BES Server Integration Help
The BlackBerry Enterprise Server (BES) gives businesses a single and safe source for incorporating BlackBerry wireless devices into their email, groupware, and application infrastructure. BlackBerry Enterprise Server enables wireless BlackBerry clients to connect to Microsoft Exchange Server, Domino, or Novell GroupWise email and to synchronize BlackBerry smartphones with PC desktops to ensure consistent information for applications such a schedules, address books, to-do lists, instant messaging, and specialized business software. Due to BlackBerry BES Server support for Microsoft Exchange, mobile workers carrying BlackBerry smartphones can have push-based connectivity with Exchange messages and to IM-aware applications through Microsoft Office Live Communications Server and Microsoft Lync Server 2010 integration.

Progent's BlackBerry-premier consultants can help you plan, deploy, and support BlackBerry BES Server so you can optimize the efficiency of BlackBerry clients, simplify the administration of a BlackBerry environment, and lower the expense of maintaining mobile workers.

How Progent Can Assist You to Manage and Support Your BlackBerry Environment
Progent can deliver an experienced BlackBerry support who has been awarded accreditations from RIM in all key aspects of BlackBerry technology. Progent's BlackBerry consulting skills span areas from resolving synchronization issues to designing mobile productivity solutions built around BlackBerry Enterprise Server. These BlackBerry credentials and their associated skill sets include:

BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help you to carry out common technical functions such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account settings, launching e-mail filters, modifying user accounts, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to operate with your corporate email software. Progent's seasoned service professionals can in addition help your company to resolve a broad array of issues associated with synchronization, handset recognition, messaging consistency, web browsing, wireless connections, IM, PC application configuration, and BlackBerry Desktop Redirector.

As a leader in providing nationwide online help for small business networks, Progent can provide fast and economical access to a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your mobile support expenses at a minimum and, by dealing with problems promptly, improves the output of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills required to configure and support the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry-certified expert can show you how to utilize resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to perform important tasks such as troubleshooting enterprise activation issues, registering and deleting BlackBerry device clients, setting activation passwords, implementing over-the-air program loading and configuration, implementing and debugging the BlackBerry Smart Card Reader, and configuring database backup and recovery processes.

Progent's BlackBerry-certified engineers can also help you to use administration tools such as the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow problems, and utilizing WiFi for enterprise activation. In addition, Progent can explain the function of operational policies in the BlackBerry BES system and help your company to select and install appropriate security configurations.

Progent's certified Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your current Exchange Server infrastructure for operating in conjunction with BlackBerry Enterprise Server or move your BlackBerry system to the most recent edition of Exchange.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, managing, tracking, and maintaining one or multiple BlackBerry BES Servers in an email system powered by Microsoft Exchange Server. Progent's BlackBerry-certified consultant offers support skills in important areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can show you how to add and delete BlackBerry smartphone clients on Microsoft Exchange and Windows Active Directory, set up, track, and administer BlackBerry BES Server, administer BlackBerry handhelds and user accounts, archive and manage storage groups, apply permissions, install the Mobile Data System and IM, deploy access control lists, manage Exchange data flow, generate, update, and apply wireless LAN and Virtual Private Network configuration sets, set up SNMP traps, and generate management reports to summarize SNMP results.

Progent's BlackBerry-certified expert can support your BlackBerry solution in a number of settings such as Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Call or Email Progent for Support from a BlackBerry-Certified Specialist
In order to get in touch with Progent about consulting support for BlackBerry mobile wireless integration, phone 1-800-993-9400 or go to Contact Progent.