Expanding your remote workforce may have a significant impact on network architecture, security, and corporate culture. Progent has 20 years of experience assisting small and mid-size businesses to design, configure, manage, tune, and debug IT networks that support at-home workers. Progent can help your Skokie organization to pick the right technologies and follow best practices in building and operating a safe virtual ecosystem for telecommuters that promotes collaboration and returns top business value. Progent can provide support services that go from on demand expertise for helping you over challenging technical roadblocks to comprehensive project management to help you carry out mission-critical initiatives.

Progent's consultants can assist Skokie, Illinois organizations to succeed with any facet of building a high-performing work-from-home ecosystem by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud connectivity, Call Desk outsourcing, cybersecurity, data protection solutions, and centralized management.

Video Conferencing for an At-Home Workforce
A wide selection of video conferencing products from major vendors enable virtual meetings, video and voice conferencing, chat, and content sharing for both onsite users and telecommuters. Many organizations use a mix of products to accommodate their various partners and customers. Progent can help you to manage your existing conferencing environment and optimize the experience of your at-home workforce.

  • Skype for Business is Microsoft's popular unified communications platform that supports real-time presence, IM, voice and video conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified specialists who can help you to deploy and maintain Skype for Business clients to support your remote employees. For details about Progent's support expertise for Skype for Business, visit Skype for Business integration services.
  • FaceTime is Apple's multiuser video calling app for iOS and macOS devices. FaceTime works over Wi-Fi or cellular Internet connections. Current editions of FaceTime support as many as 32 simultaneous users for voice/video sessions. For details about Progent's consulting services for Apple FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for most computing devices. Offered through Cisco's Webex Cloud, Webex capabilities include sharing specific content or screens, presentations that embed rich media including Microsoft PowerPoint, session capture, plus editing and playback for training. To learn more about Progent's support expertise for Cisco Webex as well as for additional IP video products from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conversations, contacts, and information with features that include voice/video calling, threaded chat, plus data sharing. For details about Progent's support expertise for Microsoft Teams and for additional Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
  • Additional Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging expertise for these products and help you to optimize your WAN infrastructure to run them.

Contact Progent for Telecommuter Support Services
To contact Progent about building and managing an efficient telecommuter environment for your Skokie, Illinois organization, call 1-800-993-9400 or visit Contact Progent.

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