Enlarging your remote workforce may have a major effect on network architecture, security, and company workflows. Progent has two decades of background helping SMBs to design, configure, administer, optimize, and troubleshoot IT networks that support at-home workers. Progent can help your Skokie organization to pick the appropriate tools and follow leading practices in creating and maintaining a safe virtual ecosystem for teleworkers that facilitates collaboration and delivers top value. Progent offers services that go from as-needed expertise for getting you over occasional technical bottlenecks to comprehensive project management to help you carry out mission-critical initiatives.

Progent's consultants can help Skokie, Illinois businesses to succeed with any facet of building a high-functioning telecommuting environment by providing network infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform customization and training, public cloud integration, Call Desk augmentation, security monitoring, backup/restore solutions, and unified management.

Network Infrastructure for an At-Home Workforce
Configuring the physical and software infrastructure needed to support an at-home workforce can be especially challenging if you must accommodate a mix of worker-owned equipment like desktop computers and notebooks, routers, and wireless appliances from an assortment of vendors and with a mix of OS software and firmware releases. Progent's experience delivering online support for both legacy and current technologies in virtual office venues enables you to make cost-effective use of your existing infrastructure and provides you with ready access to expertise for implement essential updates. Support services offered by Progent to help your company to create a high-functioning telecommuting infrastructure include:

  • Virtual Private Network technology allows you to create a safe connection for authenticated remote workers to use IT assets situated at your corporate datacenter or in a public cloud. Progent's consultants can help your company to configure and manage VPN access between your teleworkers and your various IT resources by providing remote VPN integration support. For businesses with Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall experts can help your remote workers to utilize Cisco's AnyConnect client software for secure VPN tunneling for a wide selection of endpoint devices including Windows, macOS, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure platforms enable an at-home worker to see and interact with a remote PC's desktop. This gives network managers more control over the digital environment of at-home employees and ensures them a consistent and more productive work experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers attach at-home networks to the Internet and typically support VPN connections, local wireless connectivity, and firewalls. Progent can provide expert online support for setting up home routers from a range of vendors. See router configuration support from Cisco-certified consultants.
  • Home Wi-Fi networks, often supporting an entire household and guests, are frequently utilized by at-home employees to connect to their Internet router for work. This can create throughput as well as cybersecurity problems. Progent can help you to mitigate these issues by delivering services like Aironet configuration consulting, Cisco Meraki WiFi installation expertise, and Ubiquiti Unifi WiFi access point integration help.
  • Internet connectivity methods impact the speed and reliability of connections between at-home workers and the corporate data center. Line-of-business processes might require backup Internet connections in the event the normal connection breaks. Progent offers expertise for identifying ISPs, choosing appropriate service offerings, and configuring redundant Internet connections. Refer to Internet access integration services.

Contact Progent for At-Home Worker Expertise
To contact Progent about creating and managing a productive work-from-home solution for your Skokie, Illinois business, call 1-800-993-9400 or visit Contact Progent.