Cybersecurity and Information Assurance Expertise

For immediate online assistance with computer security issues, companies in Skokie Illinois can find high-level troubleshooting from Progent's security engineers. Progent's remote support consultants are ready to provide efficient and low-cost help with security emergencies that are impacting the productivity of your IT network. Progent's accredited security engineers are certified to provide help for systems powered by Microsoft Windows, Linux, macOS and OS X, and popular versions of UNIX. Progent can deliver advanced support for vital cybersecurity and recovery solutions including AI-based EDR (End Point Protection and Response), Managed Detection and Response, full system restore validation and testing, immutable backup, and off-premises backup. Progent's broad selection of services covers firewall technology, email filtering and encryption, secure system infrastructure, and disaster recovery planning. Progent's technical support team has been awarded the world's most advanced security accreditations including Certified Information Systems Auditor and CISSP.

Progent provides online security assistance on a by-the-minute model with no minimum minutes and no additional charges for sign-up or after hours service. By billing per minute and by providing world-class expertise, Progent's billing model keeps expenses under control and eliminates scenarios where quick solutions turn into big charges.

Ransomware Hot Line: 800-462-8800
Ransomware needs time to steal its way through a network. Because of this, ransomware attacks are typically unleashed on weekends and at night, when support personnel may take longer to become aware of a break-in and are least able to mount a quick and forceful defense. The more lateral progress ransomware is able to achieve inside a victim's network, the longer it will require to restore core IT services and scrambled files and the more information can be stolen and posted to the dark web. Progent's Ransomware Hot Line is designed to help organizations to carry out the time-critical first phase in responding to a ransomware attack by containing the malware. Progent's remote ransomware experts can assist you to locate and isolate breached devices and guard clean assets from being penetrated. If your network has been breached by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

We've Been Hacked: What Are We Supposed to Do?
If you are currently experiencing a security emergency other than ransomware, refer to Progent's Emergency Online Computer Help to see how to get immediate help. Progent has a pool of seasoned network security experts who can provide online and onsite support that includes containment, mitigation, recovery, forensics, and hardening of your security posture to protect against future exploits.

For companies that have planned carefully for being hacked, the step-by-step post-attack handling model outlined by GIAC (Global Information Assurance Certification) is Progent's recommended method of responding to a major security incident.

Introduction to Security Support Services
Coordinating computer protection and preparation for recovering critical information and functions following a security breach demands a continual program involving a variety of tools and procedures. Progent's certified security consultants can assist your organization at all levels in your attempt to secure your information system, from security evaluation to designing a complete security strategy. Important areas covered by Progent's security engineers include Security Planning and Implementation, Information Recovery and Security Forensics, and Outsourced Filtering of Email-Borne Threats.

Planning and Implementing Secure Networks
Any organization ought to have a carefully considered security strategy that includes both preventive and responsive elements. The proactive strategy is a set of steps that works to minimize vulnerabilities. The reactive strategy defines procedures to assist IT staff to assess the damage resulting from a breach, remediate the damage, record the event, and restore business activity as soon as possible. Progent can show you how to build security into your business processes. Progent can install auditing utilities, define and execute a secure IT infrastructure, and recommend processes and policies that will maximize the protection of your computing environment. Progent's security experts are ready to help you to configure a firewall, deploy safe remote access to email and data, and configure an effective VPN.

If you are looking for an economical option for outsourcing your security management, Progent's 24x7 Network Support Options include non-stop online server tracking and fast response to emergencies.

Hybrid Cloud Solutions
Progent can assist your IT team you to plan, deploy, manage and troubleshoot enterprise hybrid cloud solutions that include physical and cloud-based resources and that are compliant with government and industry security standards. (Learn about Progent's Microsoft 365 Exchange Online integration with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud planning and integration consulting.)

System Restoration and Failure Analysis
Progent has skill in recovering networks and devices that have been hacked, are in question, or have stopped working following a security breakdown. Progent can show you how to assess the losses caused by the breach, restore normal functions, and retrieve data lost owing to the attack. Progent's certified specialists can also manage a thorough forensic evaluation by examining activity logs and utilizing other advanced forensics tools. Progent's experience with security issues minimizes your business disruption and permits Progent to recommend effective measures to avoid or contain new attacks.

Ransomware Cleanup and Recovery Expertise
Progent offers the services of experienced ransomware recovery experts with the knowledge to restore a network that has suffered an attack by a ransomware cryptoworm like Ryuk, Dharma, NotPetya, or Locky. For more information, see ransomware removal and restoration services.

Work-from-Home (WFH) Security Consulting
At-home staff members commonly use their own computing devices and usually work in a unsecured physical space. This situation multiplies their vulnerability to malware attacks and requires judicious deployment of corporate firewalls, AV tools, multi-factor authentication, remote endpoint monitoring, extensive user education, and the development of security policies built on leading practices. Progent's seasoned team of at-home workforce solutions experts can help you to plan, deploy and maintain an effective security solution that guards critical information resources in networks that incorporate at-home workers and hybrid workers.

Software/Firmware Update Management Services
Progent's support services for patch management offer businesses of any size a flexible and affordable alternative for assessing, validating, scheduling, applying, and tracking updates to your ever-evolving IT system. In addition to optimizing the security and reliability of your IT network, Progent's software/firmware update management services permit your IT team to concentrate on more strategic projects and activities that derive the highest business value from your information network. Learn more about Progent's patch management services.

Extended Detection and Response (XDR) Based on SentinelOne
SentinelOne's Singularity portfolio is a subscription-based, cloud-centric threat management stack that features AI algorithms and professional services to provide enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's small-footprint agents can be installed in a few minutes to guard popular endpoints against increasingly sophisticated assaults such as ransomware, familiar and new malware, trojans, hacking toolkits, memory exploits, script misuse, harmful macros, and living-off-the-land (LotL) attacks. Progent is a SentinelOne Partner and reseller and manages thousands of endpoints protected by SentinelOne technology. SentinelOne Singularity is invariably the first EDR response tool activated by Progent to provide control and visibility of a customer's system at the outset of a ransomware recovery emergency. For additional information, see Progent's SentinelOne-based Extended Detection and Response (XDR) solutions.

Support for Horizon3.ai's NodeZero PEN Testing Products
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) platform that can deliver continuous, simultaneous, programmable assessment of your network to help you expose, rank, remediate, and confirm cybersecurity vulnerabilities before threat actors can take advantage of them. NodeZero pentests can deploy decoys called tripwires like fake files or credentials to detect whether your system is being targeted along common attack vectors. Tripwires generate enough information to allow you to react quickly with your incident response workflows before an attacker can wreak havoc. Progent offers the skills of a NodeZero Certified Operator who can assist you to use NodeZero to carry out thorough penetration tests of your perimeter and your internal network so you can determine your current security profile. Progent can also help you to harden your network security and can help you to design and implement a cohesive cybersecurity strategy that streamlines management and provides maximum cyber defense for on-prem, cloud-based, and perimeter IT resources. To find out additional information about Progent's threat assessment solutions powered by on NodeZero's pentest products, refer to Consulting Services for NodeZero's Pentest Products.

Stealth Penetration Security Evaluation Services
Stealth intrusion checking is a key component of any comprehensive network security strategy. Progent's security experts can perform extensive intrusion checks without the awareness of your organization's internal network support resources. Unannounced penetration checking uncovers whether existing security defense systems such as intrusion detection warnings and event log analysis are correctly set up and consistently monitored. Progent can implement continuous automatic penetration testing to define your internal/external attack surface and to identify ways that exploitable vulnerabilities, unsafe configurations, compromised credentials, skipped patches, and dangerous IT product defaults can be chained together by threat actors into the multi-front attacks common to modern variants of ransomware. Get additional information about Progent's Stealth PEN Testing Consultants.

Progent's Flat-rate Managed Services for Information Security
Progent's low-cost ProSight family of network monitoring and management services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance. ProSight managed services offered by Progent include:

ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes SentinelOne's next generation behavior machine learning technology to guard endpoints and servers and VMs against modern malware assaults like ransomware and email phishing, which easily evade legacy signature-based AV tools. ProSight Active Security Monitoring safeguards local and cloud resources and provides a single platform to manage the entire threat progression including protection, identification, containment, cleanup, and post-attack forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new attacks. Progent is a certified SentinelOne Partner. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense powered by SentinelOne technology.

ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
ProSight Enhanced Security Protection services offer ultra-affordable in-depth security for physical servers and virtual machines, desktops, mobile devices, and Exchange Server. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and reacting to cyber threats from all attack vectors. ProSight ESP delivers firewall protection, intrusion alarms, endpoint control, and web filtering through cutting-edge technologies incorporated within one agent accessible from a unified console. Progent's data protection and virtualization experts can assist your business to design and configure a ProSight ESP environment that addresses your organization's specific needs and that allows you demonstrate compliance with government and industry data protection standards. Progent will assist you define and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that require immediate action. Progent's consultants can also help your company to set up and verify a backup and disaster recovery system such as ProSight Data Protection Services so you can recover rapidly from a potentially disastrous security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Exchange filtering.

ProSight DPS: Managed Backup and Recovery
Progent has worked with leading backup/restore product vendors to produce ProSight Data Protection Services, a family of offerings that deliver backup-as-a-service. All ProSight DPS services automate and monitor your backup processes and enable transparent backup and fast restoration of important files/folders, applications, images, and virtual machines. ProSight DPS lets you recover from data loss resulting from equipment breakdown, natural disasters, fire, cyber attacks like ransomware, user error, ill-intentioned employees, or application bugs. Managed backup services in the ProSight Data Protection selection include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup using Barracuda dedicated storage, and ProSight DPS MSP360 Hybrid Backup. Your Progent expert can assist you to identify which of these fully managed backup services are most appropriate for your IT environment.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the infrastructure of leading information security companies to deliver centralized management and world-class protection for your email traffic. The hybrid structure of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises security gateway device to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. The cloud filter serves as a first line of defense and keeps the vast majority of threats from making it to your network firewall. This reduces your vulnerability to inbound attacks and saves system bandwidth and storage space. Email Guard's on-premises security gateway appliance adds a deeper layer of analysis for incoming email. For outbound email, the on-premises gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also assist Exchange Server to monitor and safeguard internal email traffic that stays inside your security perimeter. For more information, visit ProSight Email Guard spam filtering and data leakage protection.

ProSight Duo MFA: Two-factor Authentication (2FA) Solutions
Progent's Duo MFA services incorporate Cisco's Duo technology to protect against password theft through the use of two-factor authentication. Duo supports single-tap identity verification on Apple iOS, Android, and other personal devices. Using Duo 2FA, whenever you sign into a protected online account and give your password you are asked to verify your identity via a device that only you possess and that uses a different network channel. A wide selection of devices can be used as this second form of authentication such as an iPhone or Android or watch, a hardware token, a landline phone, etc. You can register multiple verification devices. For details about Duo two-factor identity validation services, visit Cisco Duo MFA two-factor authentication services for telecommuters.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a protected fault tolerant data center on a fast virtual machine host configured and managed by Progent's IT support professionals. Under the ProSight Virtual Hosting model, the client owns the data, the OS platforms, and the applications. Because the system is virtualized, it can be moved easily to an alternate hardware environment without a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, your business is not locked into one hosting service. Find out more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, find and safeguard data about your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or IP addresses and be warned about impending expirations of SSL certificates or domains. By updating and managing your network documentation, you can eliminate as much as half of time thrown away searching for vital information about your network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents related to managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT information. Whether you're making enhancements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you need the instant you need it. Find out more details about Progent's ProSight IT Asset Management service.

Specialized Security Expertise Available from Progent
Progent's seasoned consultants offer world-class specialized help in vital areas of computer protection such as:

Security Vulnerability Evaluation and Security Compliance Testing
Progent offers expertise with security auditing tools like Microsoft Baseline Security Analyzer and LANguard from GFI for conducting a set of automatic network scans to identify potential security gaps. Progent has broad experience with testing tools and can help you to understand assessment reports and respond appropriately. Progent's security engineers also offer web software validation and can perform thorough assessments of corporate-wide security to determine your company's compliance with key industry security specifications including FISMA, NIST, and ISO. In addition, Progent can assess the effectiveness of your wireless protection including in-place wireless appliances as well as mobile handsets. Find out the details concerning Progent's Vulnerability Evaluation and Compliance Testing.

Cisco Network Security, PIX and ASA Firewall, Virtual Private Network, Aironet and Meraki Wireless Support
Progent's Cisco Certified Internetwork Experts and Cisco Certified Network Professionals can deliver world-class technical expertise for Cisco's complete range of security and VPN technologies such as PIX 500 Firewalls and ASA 5500 Firewalls, Catalyst FWSM, secure high-speed and integrated services routers, Aironet wireless access points, Cisco Meraki cloud-managed access points, and Catalyst Series switches. Read additional information concerning Cisco Security, Virtual Private Network and Aironet Wireless Consulting.

Other Firewall and Virtual Private Network Consulting Services
In addition to being expert in a broad range of network security solutions available from Microsoft and Cisco, Progent can provide businesses of all sizes top-level support for products from other major firewall and Virtual Private Network vendors. Progent's engineers offer:

• Palo Alto Networks PA-Series Firewalls Support
• Check Point Software Consulting
• Barracuda CloudGen Firewall Experts
• WatchGuard Technologies Inc Engineering Services
• Juniper Networks Configuration Help
• SonicWall Inc. Support
• Fortinet FortiGate Firewall Engineering Services
• Symantec Corp Help

Get more details about Progent's Certified Information Security Manager (CISM) Security Consulting Assistance.

Certified Information Systems Security Professionals (CISSP) Security Support Services
Progent's CISSP experts are security engineers who have been awarded CISSP status as a result of demonstrated experience, rigorous study, and formal testing. CISSP qualification indicates mastery of a worldwide standard for information security. ANSI has granted the CISSP status accreditation in the area of IT security under ISO/IEC 17024. Fields of expertise included under CISSP include cybersecurity administration practices, security design and models, access permission methodology, applications development security, operations security, physical security, cryptography, telecommunications, network security, and business continuity planning.

Learn the details about Progent's CISSP Consulting Expertise.

CISSP-ISSAP Certified Experts for Secure Network Architecture
Progent's ISSAP Premier security experts have been awarded ISSAP status as a result of thorough examination and extensive hands-on work with network security architecture. ISSAP security experts have comprehensive knowledge of access control systems and techniques, phone system and network infrastructure protection, cryptography, needs evaluation, business continuity and disaster recovery, and physical security integration. Progent's ISSAP-certified security specialists can help your company with all aspects of secure network architecture.

Read additional details concerning Progent's ISSAP Certified Secure IT Architecture Engineering Services.

CISSP-ISSEP Premier Cybersecurity Engineering Experts
Cybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide enterprises with the expertise associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the support of a certified CISSP-ISSEP network security expert to assist your organization to utilize current system security engineering theory and techniques in system development, review system security designs based on security engineering best practices, produce cohesive system designs that incorporate compliant security mechanisms for all critical system functions, define effective configuration strategies to provide protection for operations, perform comprehensive risk analysis, and propose realistic security models that balance your operational requirements with your company's risk tolerance.

Learn more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.

CISA Security Auditor Professional Services
The CISA accreditation is a prestigious achievement that indicates mastery in information system security auditing. Accredited by the American National Standards Institute, the CISA credential has candidates undergo an exhaustive test overseen by the ISACA professional association. Progent offers the expertise of a CISA-Premier security engineer trained to assist businesses in the fields of information systems audit process, information technology enforcement, network assets and architecture planned useful life, information technology service delivery, safeguarding information resources, and disaster recovery planning.

Find out more information concerning Progent's Certified Information Systems Auditor (CISA) Consulting Expertise.

CRISC-certified Network Risk Management Specialists
The CRISC certification program was initiated by ISACA in 2010 to validate an IT professional's skills to plan, deploy, and support IS controls to reduce risk. Progent can provide the services of a CRISC-certified consultant to help you to develop and execute a business continuity plan that follows industry best practices promoted by CRISC and geared to match your company's risk appetite, business objectives, and budgetary guidelines. Progent's risk management services are complementary to the support available from Progent's CISA-Certified security engineers for impartially auditing your IT management mechanisms and also with the services of Progent's CISM-certified support professionals for designing company-wide security policies.

Learn more information concerning Progent's CRISC Network Risk Mitigation Consulting.

GIAC (Global Information Assurance Certification) Professional Services
GIAC (Global Information Assurance Certification) was established in 1999 to validate the knowledge of network security professionals. GIAC's mission is to verify that a certified professional possesses the knowledge necessary to deliver services in key areas of network, data, and application program security. GIAC accreditations are acknowledged by companies and government organizations around the world including U.S. National Security Agency. Progent can provide the assistance of GIAC certified security engineers for all of the network security capabilities addressed under GIAC accreditation topics such as auditing networks, security incident handling, traffic analysis, web-based application security, and SIEM solutions.

Find out additional information concerning Progent's GIAC Information Assurance Expertise.

Depend on Progent for Computer Security Help
If your company is situated in Skokie Illinois and you're looking for network security help, phone Progent at 800-993-9400 or visit Contact Progent.

Chicago Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Chicago Metro Area.