Mobile Technology Consulting

Consulting and Technical Support for BlackBerry Technology
BlackBerry mobile smartphones were once among the most successful solutions for achieving mobile access to email, scheduling, web-based applications, and other vital business information. Progent offers Skokie, Illinois businesses support from BlackBerry-certified professionals who can assist companies to manage their BlackBerry deployments or migrate smoothly to a more popular smartphone platform.

As the complexity of small business networks has expanded, and as the demand for world-class security, reliability, and disaster recovery has grown to be the standard for businesses regardless of size, successful integration and maintenance of RIM BlackBerry technology has grown increasingly difficult. To deal with issues such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging servers and shared databases, small organizations frequently turn to external support firms who specialize in RIM BlackBerry integration and troubleshooting.

Progent offers the services of BlackBerry-certified consultants who can assist small organizations to design, administer, and repair BlackBerry solutions affordably and efficiently, doing away with the need for an internal BlackBerry technology expert and lowering the expense and hassle of supporting mobile workers. Progent's BlackBerry technology engineers have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security specialists. This range of experience, coupled with Progent's proven remote service delivery model, provides small companies an economical alternative for integrating BlackBerry technology productively into their business information system.

Progent's experts can assist you with SQL Server 2019 integration and development support, SQL Server 2016 migration and management support, and Exchange setup so that your database and email systems work efficiently with BlackBerry Enterprise Server. Progent can also help you to migrate from older editions of BlackBerry and Microsoft technology, set up streamlined administration tools to help you monitor and support BlackBerry smartphones across your business, define security policies that make sense for your company, customize mobile software, and make sure that your IT network architecture is appropriately configured to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry information is included in your regular backup processes so that it can be restored quickly and safely.

Chicago Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Chicago Metro Area.

BlackBerry Enterprise Server Technical Help
The BlackBerry BES Server gives businesses a centralized and safe source for integrating BlackBerry wireless devices into their email, groupware, and application environment. BlackBerry Enterprise Server (BES) allows mobile BlackBerry clients to access Microsoft Exchange, Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry devices with workstations to ensure data consistency for collaborative programs such a calendars, address books, to-do lists, IM, and custom business software. Thanks to BlackBerry Enterprise Server support for Microsoft Exchange Server, users carrying BlackBerry handsets have push-based access to Exchange email as well as to instant messaging-aware applications via Microsoft Office Live Communications Server and Lync Server 2010 support.

Progent's BlackBerry-certified consultants can help you design, deploy, and support BlackBerry Enterprise Server (BES) so you can improve the efficiency of BlackBerry users, simplify the administration of a BlackBerry environment, and reduce the cost of supporting mobile workers.

Progent's Online BlackBerry-certified Technical Support is Quick and Economical
For businesses in Skokie, Illinois who want fast and affordable access to a qualified RIM BlackBerry support professional, Progent offers effective online assistance from a veteran network support staff who have delivered IT solutions to organizations in each state in the U.S. (Refer to Progent's customer testimonials.)

Online support avoids travel expense and allows consultants to resolve problems rapidly, so you reduce wasted productivity. Progent's RIM BlackBerry consultants have earned certifications in the entire range of BlackBerry solutions and can provide expert help in fields such as fixing synchronization issues, deploying BlackBerry BES Server, and designing a protected, fault-tolerant system infrastructure for RIM BlackBerry users. Certifications held and skill sets mastered by Progent's BlackBerry specialists include:

BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to perform basic technical operations including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, launching messaging filters and auto-signature, changing user accounts, upgrading BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to operate with your corporate email solution. Progent's seasoned experts can in addition help you to troubleshoot a broad array of issues concerning synchronization, handset recognition, email reconciliation, web access, mobile connectivity, Instant Messaging, desktop application installation, and BlackBerry Desktop Redirector.

As a leader in delivering nationwide remote consulting services for small business networks, Progent offers fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your BlackBerry support expenses at a minimum and, by dealing with problems promptly, improves the output of your BlackBerry smartphone users.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for installing, administering, monitoring, and maintaining one or several BlackBerry Enterprise Servers in a messaging system powered by Microsoft Exchange. Progent's BlackBerry consultant has support skills in important areas related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can help you to install and delete BlackBerry device clients on Exchange and Microsoft Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry handhelds and user accounts, archive and manage storage groups, apply permissions, install the MDS and IM, implement access control lists, control Exchange Server data flow, create, edit, and apply WLAN and VPN configuration sets, implement SNMP traps, and generate reports to summarize SNMP data.

Progent's BlackBerry-certified expert can help you with your BlackBerry technology in a number of settings such as Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist you to plan, deploy, test, troubleshoot, and produce documentation for a mobile wireless solution built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's advanced engineering support services for BlackBerry include business and technology requirements analysis, system design, roll-out planning and implementation, performance optimization, configuration of a high-availability architecture, data backup and disaster recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your technical goals and to create a mobile wireless solution that fits within your information technology budget and aligns with your business strategy. Progent can explain the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's suitability to support a BlackBerry BES Server, help you to determine which management model and equipment match your requirements, and analyze your email and messaging system topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at informed decisions concerning options for software versions, server hardware and mass storage, network architecture, and application set up.

To optimize network security, Progent's BlackBerry-certified consultant can assist your company to select and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-certified security engineers to perform network-wide security vulnerability and compliance testing and suggest improvements to accommodate your BlackBerry solution.

Call or Email Progent to Get Assistance from a RIM BlackBerry-Certified Consultant
In order to contact Progent about consulting support for BlackBerry wireless integration, phone 1-800-993-9400 or go to Contact Progent.