In addition to providing fast contact with top-tier network professionals and subject matter experts to assist Sioux Falls, South Dakota companies to resolve discrete technical problems or longer-term projects, Progent offers short-term staffing to deliver more broadly defined assistance such as desktop help, network management, and Help Desk call center response. Short-term staffing makes it possible for businesses to respond to anticipated or unexpected surges in the need for network personnel, which may be caused by situations such as mergers and acquisitions, site moves, technology migration, business process changes like work-from-home, disaster response, seasonal variations, or regulatory changes. Short-term staffing can also cover voids caused by the loss of in-house IT personnel due to vacations, illness, termination, etc.

Advantages of Progent's Temporary Staff Augmentation Services
Progent's short-term supplemental staffing services offer businesses the ability to respond to increases in demand for network personnel without being saddled with the expense and hassle that come with vetting and recruiting appropriate IT help and without the burden of adding to your full-time staff size.

Important features of Progent's short-term staffing services include:

  • Rapid availability of seasoned network pros
  • Easy initiation, termination, and re-engagement of services
  • Transparent extension of your full-time network support team
  • Comprehensive documentation of all services performed
  • Optional escalation from Tier 1 up to Tier 3 services so even the most challenging issues can be handled promptly
  • Close relationship with a world-class, full-service source for network expertise
Progent's Shared Help Desk Call Center Program
Progent's co-managed Call Center service is a specialized on-going staff expansion alternative that enables IT organizations to divide the work of Help Desk support seamlessly between their internal network staff and Progent's extensive pool of IT support experts. Working as a transparent supplement of your full-time Call Center, Progent's shared Call Center service is a joint support alternative based on by the industry's leading group professional services (PSA) platform for streamlining, service requests, ticketing, assigning ownership, tracking progress, and generating documentation.

Why Choose Progent?
Progent has 20 years of background providing online and on-premises IT expertise for businesses across the United States. Progent's IT experts hold advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other leading technology companies. Progent's security and compliance experts have earned advanced certifications including CISSP, CISM, and CRISC. Learn more details about Progent's certifications.

Progent's Areas of Expertise for Sioux Falls, South Dakota Businesses
Progent's nationwide roster of certified consultants and technical experts can provide Sioux Falls, South Dakota organizations a wide array of remote technical guidance and troubleshooting services. Practice areas covered under Progent's consulting program for IT service firms include:

Contact Progent for Temporary Staff Augmentation for Sioux Falls, South Dakota Organizations
To find out more details about Progent's temporary staff augmentation services for Sioux Falls, South Dakota organizations, call 800-993-9400 or visit Contact Progent.