Ransomware Hot Line: 800-462-8800
24x7 Remote Help from a Top-tier Ransomware Consultant
Ransomware requires time to steal its way across a target network. For this reason, ransomware assaults are typically unleashed on weekends and at night, when IT personnel are likely to take longer to become aware of a breach and are least able to organize a rapid and forceful defense. The more lateral movement ransomware is able to make within a victim's network, the more time it takes to restore basic operations and scrambled files and the more data can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is intended to guide organizations to take the time-critical first phase in mitigating a ransomware attack by containing the malware. Progent's online ransomware experts can assist organizations in the Sioux Falls metro area to locate and quarantine infected servers and endpoints and protect clean resources from being compromised.
If your network has been breached by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Response Expertise Available in Sioux Falls
Current variants of crypto-ransomware such as Ryuk, Maze, DopplePaymer, and Nephilim encrypt online files and infiltrate any available system restores and backups. Files synchronized to the cloud can also be corrupted. For a vulnerable environment, this can make automated restoration nearly impossible and effectively throws the IT system back to the beginning. Threat Actors (TAs), the cybercriminals responsible for ransomware attack, insist on a ransom fee for the decryptors required to unlock scrambled files. Ransomware assaults also try to exfiltrate files and hackers require an additional payment in exchange for not publishing this information on the dark web. Even if you are able to restore your network to an acceptable point in time, exfiltration can pose a major issue depending on the sensitivity of the stolen data.
The restoration work subsequent to ransomware attack involves a number of crucial stages, most of which can be performed concurrently if the response team has enough people with the required experience.
- Containment: This urgent initial step requires blocking the lateral spread of ransomware within your network. The more time a ransomware assault is permitted to go unrestricted, the more complex and more expensive the restoration effort. Recognizing this, Progent keeps a 24x7 Ransomware Hotline monitored by veteran ransomware recovery experts. Containment processes consist of isolating infected endpoint devices from the network to restrict the contagion, documenting the environment, and securing entry points.
- Operational continuity: This involves restoring the network to a minimal useful degree of functionality with the least downtime. This effort is typically at the highest level of urgency for the victims of the ransomware assault, who often see it as a life-or-death issue for their business. This project also demands the broadest range of IT abilities that span domain controllers, DHCP servers, physical and virtual machines, desktops, notebooks and smart phones, databases, office and line-of-business apps, network architecture, and safe endpoint access. Progent's recovery experts use advanced collaboration tools to organize the multi-faceted recovery effort. Progent appreciates the urgency of working rapidly, continuously, and in concert with a client's managers and network support staff to prioritize tasks and to put critical services back online as fast as possible.
- Data recovery: The work necessary to restore files damaged by a ransomware assault depends on the state of the systems, how many files are encrypted, and which recovery techniques are needed. Ransomware attacks can destroy pivotal databases which, if not carefully shut down, may need to be rebuilt from scratch. This can include DNS and Active Directory databases. Microsoft Exchange and Microsoft SQL Server depend on AD, and many manufacturing and other business-critical platforms are powered by SQL Server. Some detective work may be required to locate clean data. For example, undamaged OST files (Outlook Email Offline Folder Files) may exist on staff PCs and notebooks that were not connected at the time of the attack. Progent's ProSight Data Protection Services utilize Altaro VM Backup technology to defend against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by any user including root users.
- Implementing advanced AV/ransomware defense: Progent's ProSight Active Security Monitoring uses SentinelOne's behavioral analysis technology to offer small and mid-sized companies the benefits of the same anti-virus technology implemented by many of the world's largest corporations such as Netflix, Citi, and Salesforce. By delivering in-line malware blocking, classification, mitigation, repair and forensics in a single integrated platform, ProSight ASM cuts TCO, simplifies management, and expedites operational continuity. SentinelOne's next-generation endpoint protection engine built into in Progent's ProSight Active Security Monitoring was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Learn about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense with SentinelOne technology.
- Negotiation with the threat actor (TA): Progent is experienced in negotiating ransom settlements with threat actors. This calls for working closely with the victim and the cyber insurance carrier, if there is one. Services include determining the kind of ransomware involved in the assault; identifying and making contact with the hacker persona; testing decryption capabilities; budgeting a settlement with the ransomware victim and the cyber insurance provider; establishing a settlement and schedule with the hacker; checking adherence to anti-money laundering regulations; carrying out the crypto-currency disbursement to the TA; receiving, learning, and operating the decryptor tool; troubleshooting decryption problems; creating a clean environment; remapping and connecting datastores to reflect precisely their pre-encryption condition; and reprovisioning machines and services.
- Forensic analysis: This activity is aimed at learning the ransomware assault's progress throughout the targeted network from start to finish. This audit trail of the way a ransomware attack progressed within the network helps your IT staff to evaluate the impact and brings to light gaps in rules or work habits that need to be rectified to avoid later breaches. Forensics entails the examination of all logs, registry, Group Policy Object (GPO), Active Directory (AD), DNS, routers, firewalls, scheduled tasks, and basic Windows systems to look for changes. Forensic analysis is typically assigned a high priority by the cyber insurance carrier. Since forensic analysis can be time consuming, it is vital that other important recovery processes such as business resumption are pursued concurrently. Progent has an extensive roster of IT and security professionals with the skills required to carry out activities for containment, business continuity, and data restoration without disrupting forensic analysis.
Progent's Qualifications
Progent has delivered remote and on-premises IT services throughout the U.S. for more than two decades and has earned Microsoft's Partner designation in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts (SMEs) includes professionals who have earned advanced certifications in core technology platforms including Cisco infrastructure, VMware virtualization, and major Linux distros. Progent's cybersecurity consultants have earned internationally recognized certifications such as CISA, CISSP-ISSAP, CRISC, and CMMC 2.0. (See Progent's certifications). Progent also offers guidance in financial and Enterprise Resource Planning application software. This broad array of skills gives Progent the ability to identify and integrate the surviving parts of your network after a ransomware assault and reconstruct them quickly into a functioning network. Progent has collaborated with top insurance carriers like Chubb to help organizations recover from ransomware attacks.
Contact Progent for Ransomware System Restoration Consulting Services in Sioux Falls
For ransomware system restoration expertise in the Sioux Falls area, call Progent at 800-462-8800 or see Contact Progent.