Mobile Consulting

Consulting and Technical Support Services for BlackBerry Technology
BlackBerry wireless smartphones were at one time among the most popular products for achieving anytime-anywhere access to messaging, scheduling, web programs, and other critical business information. Progent offers Sioux Falls, South Dakota companies support from BlackBerry-premier professionals who can help organizations to maintain existing BlackBerry deployments or migrate efficiently to a more popular smartphone platform.

As the sophistication of small business networks has increased, and as the demand for world-class protection, reliability, and disaster recovery has become the norm for businesses of any size, successful integration and support of BlackBerry technology has become increasingly challenging. To deal with issues like security, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging systems and company databases, small organizations frequently turn to outside consulting professionals who offer expertise in RIM BlackBerry installation and maintenance.

Progent can provide the services of BlackBerry-premier engineers who can assist small businesses to plan, administer, and troubleshoot BlackBerry environments affordably and effectively, doing away with the necessity for an in-house BlackBerry solutions expert and lowering the cost and hassle of maintaining mobile workers. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This breadth of knowledge, coupled with Progent's efficient online service delivery capabilities, provides small companies an affordable solution for incorporating BlackBerry technology productively into their business information system.

Progent's consultants can help you with SQL Server 2019 integration consulting, SQL Server 2016 migration consulting, and Exchange setup so that your database and email infrastructure work optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from older editions of BlackBerry and Microsoft software, set up easy-to-use administration utilities to enable you to track and support BlackBerry smartphones throughout your business, recommend security policies that are right for your business, develop custom wireless software, and make sure that your network architecture is appropriately configured to accommodate your BlackBerry users. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry information is incorporated in your scheduled backup procedures in order that it can be restored rapidly and safely.

The Dakotas Contact Information:
Progent offers consulting services and onsite technical support Throighout the Dakotas.

Consulting and Technical Help for BlackBerry BES Server
RIM's high-end platform for managing big groups of BlackBerry wireless handsets is the BlackBerry BES Server. This powerful software enables Exchange Server, Lotus Domino, or Novell GroupWise clients to transmit and receive emails that are encrypted in wireless transit to ensure maximum security. BlackBerry BES Server also simplifies a wide selection of key management tasks ranging from smartphone deployment and upgrades to mobile security and high availability.

Progent's BlackBerry-certified consultants can show you how to utilize BlackBerry BES Server to perform routine jobs like:

• Deploy and manage applications
• Schedule smartphone, application, and policy updates
• Upgrade BlackBerry device software remotely
• Manage client configurations with BES Server's extensive library of policies

Progent's BlackBerry-premier consultants can also assist you to utilize BlackBerry Enterprise Server to perform key procedures not available with the less advanced BlackBerry Enterprise Server Express. These tasks include:

• Install and support BES Server's fault-tolerant infrastructure based on VMware
• Deploy BlackBerry devices remotely
• Establish specialized management roles
• Automatically track and analyze the health of your BlackBerry solution

Expert BlackBerry Technical Support Available Online from Progent
Progent's certified BlackBerry support specialists are available remotely to deliver prompt technical help to businesses in the Sioux Falls region or anywhere in South Dakota. Progent's seasoned remote consulting team has helped IT organizations solve computer issues and reduce support expenses in every state in the United States and built a substantial base of satisfied clients. (Refer to Progent's client testimonials.)

Progent offers online assistance for a broad array of technologies associated with RIM BlackBerry products such as wireless synchronization, configuration with Exchange, setting up BlackBerry Enterprise Server, and improving mobile security. Important BlackBerry credentials earned by Progent's support professionals include:

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for installing, managing, monitoring, and maintaining one or multiple BlackBerry BES Servers in an email system powered by Exchange. Progent's BlackBerry engineer offers support skills in important areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can show you how to add and delete BlackBerry device clients on Exchange Server and Active Directory, configure, track, and manage BlackBerry BES Server, manage BlackBerry smartphones and client accounts, archive and support storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, deploy access control lists, manage Exchange Server data flow, generate, edit, and apply WLAN and Virtual Private Network configuration sets, implement SNMP traps, and generate management reports based on SNMP results.

Progent's BlackBerry consultant can help you with your BlackBerry solution in a variety of environments such as Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist you to plan, install, validate, troubleshoot, and produce documentation for a wireless environment based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's high-level consulting services for BlackBerry include business and network requirements assessment, system design, roll-out planning and execution, performance optimization, design of a high-availability architecture, data backup and business recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical goals and to create a mobile wireless solution that fits within your information technology budget and aligns with your business strategy. Progent can clarify the impact of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's suitability to accommodate a BlackBerry Enterprise Server, help your organization to decide which management model and physical components meet your needs, and analyze your messaging environment configuration. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make informed choices concerning alternatives for software versions, processors and storage, network architecture, and application configuration.

To optimize system protection, Progent's BlackBerry-certified consultant can help you to choose and configure sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-premier security engineers to run company-wide security vulnerability and compliance testing and suggest improvements to account for your BlackBerry environment.

Contact Progent to Get Help from a BlackBerry-Certified Specialist
If you wish to contact Progent about professional support for BlackBerry mobile wireless solutions, call 1-800-993-9400 or visit Contact Progent.