Besides offering fast access to top-tier IT consultants and subject matter experts to assist Shreveport, Louisiana businesses to resolve specific IT issues or strategic initiatives, Progent offers temporary staff augmentation to deal with more broadly defined assistance like PC help, network administration, and Call Center services. On-demand staffing makes it possible for businesses to respond to planned or unexpected peaks in demand for network services, which may be caused by situations such as mergers and acquisitions, data center relocation, technology migration, paradigm shifts like work-from-home, disaster recovery, seasonal variations, or regulatory changes. Short-term IT staff augmentation can also fill gaps left by the absence of full-time IT personnel because of scheduled vacations, illness, resignation, or other reasons.

Benefits of Progent's Temporary IT Staffing Services
Progent's short-term supplemental staffing services offer organizations the flexibility to respond to increases in requirements for network personnel without dealing with the expense and delays associated with vetting and hiring reliable technical personnel and without the risk of adding to your permanent head count.

Key features of Progent's short-term staffing services include:

  • Rapid availability of seasoned network professionals
  • Simple engagement, cessation, and re-engagement of services
  • Seamless augmentation of your full-time network support staff
  • Comprehensive reporting of all services performed
  • Optional escalation from Tier 1 up to Tier 3 services so even the toughest problems get resolved promptly
  • Close working relationship with a top-level, full-spectrum source for IT expertise
Progent's Co-managed Help Desk Program
Progent's shared Call Center service is a specialized on-going staff expansion option that allows IT groups to divide the work of Call Center support transparently between their in-house IT personnel and Progent's extensive pool of technical support experts. Acting as a seamless supplement of your in-house Help Desk, Progent's co-managed Help Desk Call Center program is a collaborative service solution based on by the industry's leading shared professional services (PSA) tool for managing, service requests, generating tickets, assigning responsibility, monitoring responses, and generating management reports.

Why Choose Progent?
Progent has 20 years of experience delivering remote and on-premises network expertise for businesses across the United States. Progent's engineers hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other technology leaders. Progent's security and compliance experts hold advanced certifications including ISSAP, CISM, and GIAC. Learn more details about Progent's technology certifications.

Progent's Areas of Expertise for Shreveport, Louisiana Organizations
Progent's nationwide team of certified consultants can deliver Shreveport, Louisiana organizations a wide range of online technical guidance and debugging services. Practice areas offered under Progent's consulting program for network service organizations include:

Contact Progent for Short-Term IT Staffing for Shreveport, Louisiana Companies
To learn more about Progent's temporary staffing services for Shreveport, Louisiana companies, call 800-993-9400 or visit Contact Progent.