Expanding your at-home workforce can have a significant effect on network architecture, security/compliance, and company processes. Progent has 20 years of experience assisting SMBs to plan, configure, manage, optimize, and debug IT environments that support a remote workforce. Progent can help your Shreveport company to pick the appropriate technologies and follow best practices in building and operating a secure virtual office solution for telecommuters that promotes teamwork and delivers maximum business value. Progent offers services ranging from as-needed expertise for getting you past occasional technical roadblocks to comprehensive project management to help you successfully complete business-critical initiatives.

Progent's consultants can assist Shreveport, Louisiana organizations to succeed with any facet of building a high-performing telecommuting ecosystem by providing network infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, Help Desk services, security monitoring, backup/restore solutions, and streamlined management.

Voice/Video Conferencing for an At-Home Workforce
A broad selection of video conferencing products from leading vendors enable online meetings, video conferencing, chat sessions, and screen/content sharing for both local workers and teleworkers. Many companies utilize a mix of products to accommodate their various partners and customers. Progent's communications experts can assist you to maintain your existing voice/video conferencing ecosystem and enhance the engagement of your at-home workforce.

  • Skype for Business is Microsoft's leading unified communications product that enables real-time presence, instant messaging, voice and video conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified specialists who can assist you to set up and manage Skype for Business client software to accommodate your at-home workforce. To learn more about Progent's consulting expertise for Skype for Business, visit Skype for Business integration experts.
  • FaceTime is Apple's group video phone app for compatible iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Current editions of FaceTime allow up to 32 simultaneous users for video calls. To learn more about Progent's consulting expertise for FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for most computing devices. Offered through Cisco's Webex Cloud, Webex services include sharing discrete content or computer screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, session capture, plus editing and playback for training. For details about Progent's support services for Webex as well as for other video conferencing solutions from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conversations, contacts, and content with capabilities such as voice/video calling, persistent threaded chat, plus file sharing. For details about Progent's consulting expertise for Microsoft Teams and for additional Microsoft 365 products, see Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting expertise for these products and help your business to optimize your network infrastructure to host them.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and maintaining a productive work-from-home environment for your Shreveport, Louisiana business, call 1-800-993-9400 or refer to Contact Progent.

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