To get fast online assistance with data security issues, businesses in Shreveport Louisiana can find world-class troubleshooting by contacting Progent's security engineers. Progent's remote support staff is available to provide efficient and low-cost assistance with security crises that are impacting the productivity of your IT network. Progent's security consultants are certified to provide help for systems powered by Windows, Linux, Apple macOS and OS X, and major versions of UNIX. Progent can deliver expert support for vital cybersecurity and recovery technologies like AI-driven End Point Protection and Response, MDR (Managed Detection and Response), full system restoration validation and testing, immutable backup, and off-premises backup. Progent's wide range of services encompasses firewall expertise, email filtering and encryption, protected system design, and business continuity preparedness. Progent's support team has earned the world's most advanced security accreditations including GIAC and Information System Security Architecture Professional.
Progent offers remote security help on a per-minute basis with no minimum times and no extra charges for sign-up or off-hour support. By billing by the minute and by delivering world-class support, Progent's pricing policy keeps expenses under control and avoids situations where quick fixes entail big bills.
Ransomware Hot Line: 800-462-8800
Ransomware needs time to work its way through a target network. Because of this, ransomware attacks are commonly launched on weekends and at night, when support personnel are likely to take longer to recognize a break-in and are less able to organize a rapid and forceful defense. The more lateral movement ransomware is able to manage inside a victim's network, the longer it takes to recover basic IT services and damaged files and the more data can be exfiltrated to the dark web. Progent's Ransomware Hot Line is designed to help you to complete the time-critical first phase in mitigating a ransomware assault by stopping the bleeding. Progent's remote ransomware engineers can assist businesses to identify and isolate infected devices and protect clean assets from being compromised. If your network has been penetrated by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Our System Has Been Attacked: What Do We Do?
In case you are now fighting a network security crisis other than ransomware, go to Progent's Emergency Remote Network Help to learn how to receive fast assistance. Progent has a team of veteran network security experts who offer remote and onsite assistance that includes containment, mitigation, recovery, forensics, and enhancement of your security defense to guard against future attacks.
For organizations that have planned in advance for an attack, the formal incident response procedure promoted by GIAC is Progent's approved method of reacting to a serious security penetration.
Overview of Security Services
Managing network protection as well as planning for restoring critical information and functions after an attack requires an on-going process that entails an array of technologies and procedures. Progent's certified security professionals can help your organization at whatever level in your attempt to safeguard your IT network, from security audits to designing a comprehensive security program. Important areas covered by Progent's security consultants include Security Planning and Implementation, Data Restoration and Security Failure Analysis, and Managed Filtering of E-mail-Based Spam and Viruses.
Planning and Building Secure Environments
Any company should develop a carefully thought out security plan that includes both preventive and responsive steps. The proactive plan is a set of precautions that helps to minimize vulnerabilities. The post-attack plan specifies procedures to assist IT staff to inventory the damage resulting from an attack, repair the damage, record the event, and restore business activity as soon as feasible. Progent can show you how to incorporate protection into your company processes. Progent can configure auditing utilities, create and execute a safe IT architecture, and recommend processes and policies that will optimize the safety of your computing environment. Progent's security professionals are available to help you to set up a firewall, design safe remote connectivity to email and information, and install an efficient virtual private network (VPN).
If you are looking for an affordable option for outsourcing your network security management, Progent's Round-the-clock Network Support Services include continual online network tracking and immediate resolution of emergencies.
Hybrid Cloud Solutions
Progent can assist your company you to plan, deploy, administer and troubleshoot enterprise hybrid cloud solutions that combine physical and cloud hosted infrastructure and that are compliant with government and industry security requirements. (Find out about Progent's Microsoft 365 integration solutions with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration expertise.)
Data Recovery and Failure Analysis
Progent offers expertise in restoring networks and computers that have been hacked, are in question, or have ceased to function as a result of a security breakdown. Progent can help determine the losses resulting from the assault, return your company to ordinary functions, and retrieve data lost as a result of the assault. Progent's certified engineers can also oversee a thorough forensic evaluation by examining event logs and utilizing a variety of proven assessment tools. Progent's background with security issues minimizes your business disruption and permits Progent to recommend effective measures to prevent or contain new assaults.
Ransomware Removal and Recovery Expertise
Progent can provide the services of seasoned ransomware recovery consultants with the skills to reconstruct an IT network that has suffered an attack by a ransomware virus such as Ryuk, Dharma, NotPetya, or MongoLock. For more information, visit ransomware removal and recovery services.
Work-from-Home Cybersecurity Consulting
Work-from-Home (WFH) staff members typically use their personal devices and often operate in a unsecured physical area. This increases their vulnerability to cyber attacks and calls for careful deployment of corporate firewalls, anti-malware tools, multi-factor authentication, remote endpoint monitoring, intensive end-user training, and the creation of policies built on leading practices. Progent's seasoned team of Work-from-home solutions experts can assist you to design, implement and manage a compliant cybersecurity solution that guards vital IT resources in networks that include remote workers as well as hybrid workers.
Software/Firmware Update Management Services
Progent's managed services for software and firmware patch management offer organizations of all sizes a flexible and affordable alternative for evaluating, testing, scheduling, implementing, and documenting updates to your ever-evolving IT network. In addition to optimizing the security and reliability of your IT environment, Progent's software/firmware update management services allow your IT staff to concentrate on line-of-business initiatives and activities that derive the highest business value from your network. Find out more about Progent's software/firmware update management support services.
Extended Detection and Response Powered by SentinelOne
SentinelOne's Singularity portfolio is a subscription-based, cloud-centric cyberthreat defense platform that features AI software and advanced services to deliver comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's low-profile agents can be installed in minutes to defend endpoints against modern threats such as ransomware, known and new malware, trojans, hacking tool sets, RAM exploits, script misuse, harmful macros, and living-off-the-land attacks. Progent is a certified SentinelOne Partner and dealer and manages thousands of endpoints protected by SentinelOne technology. SentinelOne Singularity is invariably the initial incident response software deployed by Progent to provide control and visibility of a customer's network in the first stages of a ransomware recovery. For more information, refer to Progent's SentinelOne-based Extended Detection and Response consulting.
Consulting Services for Horizon3.ai's NodeZero Penetration Testing Solutions
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) product family that supports repeated, concurrent, programmable testing of your network so you can expose, rank, fix, and verify security weaknesses before threat actors can take advantage of them. NodeZero pentests can strategically insert so-called tripwires such as bogus credentials to find out when your network is under attack across high-risk attack vectors. Tripwires provide enough detail to make it possible to take action quickly with your SIEM tools and procedures before an attacker can do serious damage. Progent offers the skills of a NodeZero Certified Operator (NCO) who can assist you to use NodeZero to perform comprehensive pentests of your perimeter and your internal IT infrastructure in order to determine your current security posture. Progent can also assist you to strengthen your network security and can help you to plan and deploy a cohesive cybersecurity ecosystem that simplifies management and provides maximum protection for on-prem, multi-cloud, and perimeter IT resources. To find out additional details about Progent's threat assessment solutions powered by on NodeZero's PEN test platform, see Consulting Services for NodeZero's PEN Test Products.
Stealth Penetration (PEN) Security Assessment Services
Stealth penetration checking is an important part of any comprehensive IT system security strategy. Progent's security experts can perform thorough intrusion tests without the awareness of your organization's internal IT resources. Unannounced penetration checking uncovers whether current security defense systems such as intrusion detection alerts and event log monitoring are correctly set up and actively monitored. Progent can provide continuous autonomous penetration testing to map your internal and external attack surface and to detect ways that vulnerabilities, unsafe configurations, stolen credentials, missing patches, and unsound product defaults can be chained together by hackers into the multi-vector attacks common to the latest variants of ransomware. Learn more about Progent's Stealth PEN Assessment Experts.
Progent's Flat-rate Managed Services for Information Assurance
Progent's value-priced ProSight portfolio of network monitoring and management services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. ProSight managed services available from Progent include:
ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint protection solution that utilizes SentinelOne's next generation behavior-based analysis technology to guard endpoint devices as well as servers and VMs against new malware attacks such as ransomware and email phishing, which easily escape traditional signature-matching AV tools. ProSight ASM safeguards on-premises and cloud resources and offers a unified platform to automate the complete threat progression including blocking, detection, mitigation, remediation, and forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered threats. Progent is a SentinelOne Partner. Read more about Progent's
ProSight Enhanced Security Protection: Unified Endpoint Security
ProSight Enhanced Security Protection services deliver economical in-depth protection for physical servers and virtual machines, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced machine learning for round-the-clock monitoring and responding to cyber threats from all vectors. ProSight ESP provides two-way firewall protection, penetration alarms, device management, and web filtering via leading-edge tools packaged within a single agent accessible from a unified control. Progent's data protection and virtualization experts can assist your business to plan and implement a ProSight ESP deployment that addresses your company's specific requirements and that helps you demonstrate compliance with government and industry data protection standards. Progent will help you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that require urgent action. Progent's consultants can also help you to set up and test a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can recover quickly from a destructive security attack such as ransomware. Learn more about Progent's
ProSight DPS: Managed Cloud Backup and Recovery
Progent has worked with leading backup product companies to produce ProSight Data Protection Services (DPS), a portfolio of subscription-based offerings that deliver backup-as-a-service (BaaS). All ProSight DPS services manage and track your data backup processes and enable transparent backup and fast recovery of vital files/folders, apps, system images, and virtual machines. ProSight DPS helps you recover from data loss caused by hardware failures, natural disasters, fire, malware like ransomware, human error, ill-intentioned insiders, or application bugs. Managed backup services available in the ProSight Data Protection family include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup based on Barracuda dedicated storage, and ProSight DPS MSP360 Hybrid Backup. Your Progent consultant can assist you to determine which of these fully managed services are most appropriate for your network.
ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the technology of top data security vendors to deliver web-based control and world-class security for all your inbound and outbound email. The hybrid architecture of Email Guard managed service integrates cloud-based filtering with a local gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. The Cloud Protection Layer acts as a first line of defense and blocks most unwanted email from making it to your network firewall. This reduces your vulnerability to external attacks and saves system bandwidth and storage space. Email Guard's onsite gateway appliance provides a deeper level of analysis for inbound email. For outbound email, the onsite security gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that stays within your security perimeter. For more information, visit Email Guard spam and content filtering.
ProSight Duo MFA: Two-factor Authentication Services
Progent's Duo MFA services utilize Cisco's Duo cloud technology to defend against stolen passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity verification on iOS, Android, and other out-of-band devices. With Duo 2FA, whenever you log into a protected online account and give your password you are asked to verify your identity on a device that only you have and that uses a different ("out-of-band") network channel. A broad range of out-of-band devices can be used as this second means of authentication such as an iPhone or Android or watch, a hardware token, a landline telephone, etc. You may designate several validation devices. To find out more about Duo two-factor identity validation services, refer to Cisco Duo MFA two-factor authentication services for an at-home workforce.
ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a protected fault tolerant data center on a high-performance virtual host set up and managed by Progent's IT support experts. With Progent's ProSight Virtual Hosting service model, the customer owns the data, the operating system platforms, and the applications. Because the system is virtualized, it can be moved easily to an alternate hardware solution without a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, your business is not tied a single hosting service. Find out more details about ProSight Virtual Hosting services.
ProSight IT Asset Management: Infrastructure Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, find and protect information related to your IT infrastructure, processes, applications, and services. You can instantly find passwords or serial numbers and be warned about impending expirations of SSLs or domains and warranties. By cleaning up and organizing your IT infrastructure documentation, you can save as much as half of time wasted looking for vital information about your network. ProSight IT Asset Management includes a centralized repository for holding and sharing all documents required for managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT information. Whether you're making improvements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you require as soon as you need it. Learn more about Progent's ProSight IT Asset Management service.
Specialized Security Services Offered by Progent
Progent's certified security engineers offer unique consulting support in key areas of IT protection such as:
Information Risk Audits and Compliance Testing
Progent provides experience with security auditing tools such as Microsoft Baseline Security Analyzer and LANguard from GFI for conducting a variety of automatic network scans to identify possible security gaps. Progent has broad experience with these and similar utilities and can help your company to understand assessment reports and respond appropriately. Progent's certified security engineers also can perform web application validation and can conduct expert assessments of corporate-wide security to determine your organization's compliance with important global security standards including HIPAA, PCI, and ISO. In addition, Progent can assess the effectiveness of your wireless security including stationary wireless equipment plus mobile devices. Get the details about Progent's Security Vulnerability Audits and Security Compliance Testing.
Cisco Security, PIX Firewall and ASA Firewall, Virtual Private Network, Aironet and Meraki Wireless Support
Progent's Cisco Certified Internetwork Experts and Cisco Certified Network Professionals (CCNPs) can deliver in-depth technical expertise for Cisco's complete range of protection and VPN technologies including PIX 500 Firewalls and ASA 5500 Series Firewalls, the Catalyst Firewall Services Module (FWSM), protected broadband and IS routers, Aironet wireless access points and bridges, Meraki cloud-managed APs, and Catalyst switches. Learn more details concerning Cisco Security, VPN and Wireless Help.
Other Firewall and Virtual Private Network Consulting Services
In addition to supporting a broad array of network security solutions from Microsoft and Cisco, Progent can provide businesses of all sizes advanced engineering services for solutions from other major firewall and Virtual Private Network suppliers. Progent's engineers offer:
CISM identifies the fundamental skills and international benchmarks of performance that information security managers are required to achieve. CISM offers business management the confidence that those who have earned their certification have the experience and knowledge to offer efficient security administration and engineering support. Progent can provide a CISM-certified support professional to assist your enterprise in key security disciplines including data security governance, vulnerability assessment, information protection program management, and incident response support.
Get additional information concerning Progent's CISM Security Consulting Services.
CISSP Security Support Expertise
Progent's CISSP consultants are security engineers who have earned CISSP accreditation as a result of demonstrated professional work, rigorous study, and formal testing. CISSP qualification indicates mastery of a worldwide standard for information security. ANSI has given the CISSP status accreditation in the field of IT security under ISO/IEC 17024. Areas of expertise included under CISSP include cybersecurity management procedures, security design and test systems, access permission systems, applications development security, business processes security, physical security, encryption, telecommunications, Internet security, and disaster recovery planning.
Get additional details about Progent's CISSP Consulting Expertise.
CISSP-ISSAP Premier Experts for Secure System Architecture
Progent's ISSAP Certified security experts have earned ISSAP status after rigorous examination and substantial hands-on work with information security architecture. ISSAP security experts have acquired comprehensive understanding of access control mechanisms and techniques, telecommunications and network security, cryptography, needs evaluation, business continuity planning (BCP) and disaster recovery, and physical security integration. Progent's ISSAP-premier security specialists can help your business with all aspects of architecture security.
Find out more details concerning Progent's ISSAP Accredited Protected IT Architecture Consulting Services.
CISSP-ISSEP Premier Security Engineering Consultants
Cybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide large organizations with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the support of a certified CISSP-ISSEP cybersecurity expert to assist your enterprise to utilize current system security engineering theory and processes in system development, evaluate system security designs based on security engineering best practices, create cohesive system designs that include compliant cybersecurity mechanisms for all key system functions, define efficient design and configuration strategies to deliver operational security, perform in-depth risk analysis, and propose realistic security solutions that balance your operational goals with your company's risk tolerance.
Learn more about Progent's CISSP-ISSEP Network Security Engineering Consulting Services.
Certified Information Systems Auditor (CISA) Professional Services
The Certified Information Systems Auditor (CISA) accreditation is an important achievement that signifies expertise in information system security audit and control. Accredited by the American National Standards Institute, the CISA accreditation has consultants undergo an exhaustive examination overseen by the ISACA professional group. Progent offers the expertise of a CISA-Premier security professional trained to help businesses in the fields of information systems audit services, IT governance, systems and infrastructure planned useful life, information technology support, protecting data resources, and business continuity preparedness.
Learn additional information about Progent's CISA Support Services.
CRISC-certified Risk Mitigation Consultants
The Certified in Risk and Information Systems Control (CRISC) certification program was established by ISACA in 2010 to verify a consultant's skills to design, implement, and support information system controls to reduce network risk. Progent can provide the services of a CRISC-certified engineer to assist your company to create and carry out a business continuity or disaster recovery strategy based on leading practices identified by CRISC and geared to align with your company's risk tolerance, business objectives, and IT budget. Progent's risk management services are a good fit the support provided by Progent's CISA-Premier security engineers for objectively auditing your IT control mechanisms and with the services of Progent's CISM-certified support professionals for defining company-wide security policies and procedures.
Learn the details about Progent's CRISC Risk Management Expertise.
Global Information Assurance Certification Professional Services
Global Information Assurance Certification was founded in 1999 to validate the skill of network security experts. GIAC's goal is to ensure that a certified security consultant has the skills appropriate to deliver support in important categories of system, data, and software security. GIAC accreditations are acknowledged by businesses and government organizations around the world including United States National Security Agency. Progent offers the support of GIAC certified professionals for all of the security disciplines covered within GIAC accreditation programs including assessing networks, security incident response, intrusion detection, web-based application security, and security information and event management (SIEM) solutions.
Find out more information about Progent's GIAC Information Assurance Services.
Get in Touch with Progent for Computer Security Consulting Services
If your organization is situated in Shreveport Louisiana and you're trying to find network security engineering help, phone Progent at
Louisiana State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Louisiana.
| City | Address | Phone | Link |
| Shreveport | 401 Market St Shreveport, LA 71101 |
(318) 693-1900 | Shreveport Network Support Services |
| Baton Rouge | Executive Offices of Baton Rouge, 804 Main Street Baton Rouge, LA 70802 |
(225) 532-4100 | Baton Rouge Network Support Services |
| New Orleans | 1340 Poydras Street, Suite 1770 New Orleans, LA 70112 |
(504) 684-2333 | New Orleans Network Support Services |