Expanding your telecommuter workforce can have a significant effect on network architecture, security/compliance, and company processes. Progent has two decades of background helping businesses of all sizes to plan, deploy, administer, optimize, and troubleshoot IT environments that support at-home workers. Progent can assist your Shreveport organization to select the appropriate tools and follow leading practices in creating and operating a safe virtual office solution for teleworkers that promotes collaboration and delivers maximum business value. Progent can provide services that go from on demand expertise for helping you past challenging technical roadblocks to comprehensive project management to help you carry out mission-critical tasks.

Progent can help Shreveport, Louisiana businesses to with any facet of building a high-functioning work-at-home ecosystem by providing infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform customization and training, public cloud integration, helpdesk augmentation, security and compliance, backup/restore solutions, and streamlined management.

Network Infrastructure for Teleworkers
Setting up the physical and software infrastructure required to support a remote workforce can be especially challenging if you have to accommodate a mix of personal equipment such as PCs and notebooks, routers, and Wi-Fi APs from an assortment of manufacturers and with a mix of OS software and firmware levels. Progent's background delivering online support for both outdated as well as modern IT products in remote office venues enables you to make cost-effective use of your available infrastructure and offers ready access to top-tire consultants for implement essential updates. Support services available from Progent to help you to create a productive telecommuting ecosystem include:

  • Virtual Private Network (VPN) technology makes it possible to establish a secure tunnel for authorized at-home employees to use IT assets located at your company data center or in a public cloud. Progent can help your company to deploy and maintain VPN access between your teleworkers and your various network resources by providing remote VPN configuration support. For businesses with Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall consultants can help your telecommuters to set up Cisco's popular AnyConnect client software for safe VPN tunneling for a broad selection of devices including Microsoft Windows, macOS, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure platforms enable a telecommuter to view and use a remote computer's desktop. This technology gives IT managers significant control over the computing ecosystem of at-home employees and ensures them a familiar work experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers attach at-home networks to the Internet and support VPN tunnels, local wireless networks, and firewalls. Progent can provide expert remote support for deploying home routers from a variety of manufacturers. See router integration support from Cisco-certified experts.
  • Home Wireless networks, typically supporting an entire household and guests, are commonly used by at-home employees to access their Internet router for work. This can cause throughput and cybersecurity problems. Progent can assist you to mitigate these problems by providing services like Aironet configuration expertise, Cisco Meraki wireless deployment expertise, and Ubiquiti Unifi WiFi access point setup help.
  • Internet connectivity solutions impact the speed and availability of connections between at-home workers and the company network. Line-of-business processes might require backup Internet access in case the normal connection fails. Progent offers guidance for picking service providers, picking sensible bandwidth and data volume bundles, and integrating high-availability Internet access. See Internet connectivity integration services.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and managing an efficient telecommuter solution for your Shreveport, Louisiana organization, call 1-800-993-9400 or refer to Contact Progent.