Besides offering rapid contact with top-tier IT consultants and subject matter experts (SMEs) to help Uniondale, New York businesses with specific technical problems or longer-term projects, Progent offers short-term staffing to deal with more broadly defined services like desktop help, IT administration, and Help Desk call center services. Temporary staffing can help businesses to respond to planned or surprise surges in demand for network services, which may be caused by scenarios such as mergers and acquisitions, site relocation, platform upgrades, business process changes like telecommuting, disaster recovery, busy seasons, or new compliance requirements. Temporary IT staff augmentation can also fill voids left by the loss of in-house IT personnel due to vacations, illness, resignation, or other reasons.

Benefits of Progent's Temporary IT Staffing Program
Progent's short-term staff augmentation services offer organizations the flexibility to react to surges in demand for network personnel without dealing with the costs and hassle that come with vetting and hiring appropriate IT help and without the risk of increasing your permanent staff size.

Key aspects of Progent's temporary staff augmentation services include:

  • Fast access to seasoned IT professionals
  • Simple engagement, termination, and re-engagement of services
  • Transparent augmentation of your full-time IT staff
  • Full documentation of all services performed
  • Optional escalation from Tier 1 up to Tier 3 services so even the most challenging problems can be handled fast
  • Close working relationship with a world-class, full-service source for IT expertise
Progent's Shared Help Desk Call Center Program
Progent's shared Help Desk Call Center service is a specialized on-going staff expansion option that enables IT organizations to share the work of Call Center support seamlessly between their internal IT personnel and Progent's nationwide pool of IT support experts. Acting as a seamless supplement of your in-house Help Desk, Progent's shared Call Center service is a collaborative support alternative based on by the industry's leading group professional services platform for managing, service requests, ticketing, assigning responsibility, monitoring responses, and producing documentation.

Why Choose Progent?
Progent has 20 years of background providing remote and on-premises network services for businesses across the U.S. Progent's engineers have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other leading technology companies. Progent's security and compliance consultants have earned top certifications including CISSP-ISSAP, CISM, and CRISC. Learn more details about Progent's certifications.

Progent's Areas of Expertise for Uniondale, New York Organizations
Progent's seasoned team of certified consultants offers Uniondale, New York companies a wide range of online technical guidance and debugging services. Practice areas covered under Progent's consulting program for IT service organizations include:

Contact Progent for Short-Term Staffing Services for Uniondale, New York Businesses
To find out more details about Progent's temporary supplemental staffing services for Uniondale, New York businesses, call 800-993-9400 or visit Contact Progent.