Besides providing fast access to guidance from high-level IT professionals and subject matter experts to help Cincinnati, Ohio businesses with specific technical problems or longer-term projects, Progent offers short-term staffing to deliver more broadly defined assistance like PC support, network administration, and Help Desk call center response. Short-term staffing can help businesses to respond to planned or surprise increases in the need for network personnel, which may be caused by scenarios such as mergers and acquisitions, site moves, platform upgrades, paradigm shifts like telecommuting, disaster response, busy seasons, or new compliance requirements. Temporary IT staff augmentation can also fill gaps left by the absence of full-time staff members due to scheduled vacations, illness, termination, etc.

Benefits of Progent's Temporary IT Staffing Program
Progent's temporary supplemental staffing services offer organizations the ability to respond to surges in requirements for network services without dealing with the expense and hassle associated with identifying and recruiting appropriate technical personnel and without the burden of adding to your permanent head count.

Important features of Progent's temporary staff augmentation services include:

  • Fast availability of seasoned network professionals
  • Easy initiation, termination, and resumption of services
  • Seamless extension of your full-time network support team
  • Comprehensive reporting of all services performed
  • Optional escalation from Tier 1 up to Tier 3 support so even the toughest problems get resolved promptly
  • Close working relationship with a top-level, full-service resource for IT expertise
Progent's Shared Help Desk Program
Progent's co-managed Help Desk program is a specialized flexible staff augmentation alternative that allows IT organizations to divide the work of Help Desk support seamlessly between their full-time IT staff and Progent's extensive team of technical support specialists. Acting as a transparent extension of your full-time Call Center, Progent's shared Help Desk program is a joint support alternative powered by the leading shared professional services platform for streamlining, service requests, generating tickets, assigning responsibility, monitoring progress, and generating documentation.

Why Choose Progent?
Progent has 20 years of background delivering online and onsite network services for businesses across the United States. Progent's IT experts hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other leading vendors. Progent's cybersecurity consultants have earned advanced certifications including CISSP-ISSAP, CISM, and GIAC. Find out more details about Progent's certifications.

Progent's Practice Areas for Cincinnati, Ohio Companies
Progent's nationwide team of certified consultants and technical experts can deliver Cincinnati, Ohio organizations a wide range of online consulting and troubleshooting expertise. Practice areas offered under Progent's reseller program for IT service providers include:

Contact Progent for Short-Term Staffing Services for Cincinnati, Ohio Companies
To find out more about Progent's short-term staff augmentation services for Cincinnati, Ohio organizations, call 800-993-9400 or visit Contact Progent.