Besides offering rapid access to high-level network professionals and subject matter experts to help Newark, New Jersey companies with specific technical problems or longer-term initiatives, Progent can provide temporary staffing to deal with more generalized services like desktop support, network administration, and Help Desk call center services. Temporary staffing can help businesses to deal with anticipated or unplanned peaks in demand for network personnel, which may result from scenarios such as company mergers, site moves, technology upgrades, business process changes like work-from-home, disaster recovery, busy seasons, or regulatory mandates. Temporary staffing can also cover voids caused by the loss of in-house staff members because of scheduled vacations, health issues, termination, or other reasons.

Advantages of Progent's Short-Term Staffing Services
Progent's temporary staffing services offer businesses the flexibility to react to increases in demand for network personnel without being saddled with the costs and hassle that come with reviewing and recruiting appropriate technical help and without the burden of adding to your permanent head count.

Key features of Progent's temporary staffing services include:

  • Rapid access to proven IT professionals
  • Simple engagement, termination, and resumption of services
  • Transparent extension of your in-house IT staff
  • Full documentation of services performed
  • Optional escalation from Tier 1 up to Tier 3 services so even the most challenging problems can be handled fast
  • Close relationship with a top-level, full-spectrum source for network expertise
Progent's Shared Help Desk Call Center Program
Progent's co-managed Call Center program is a proven on-going staff expansion option that enables IT groups to share the responsibilities of Help Desk Call Center support transparently between their full-time IT personnel and Progent's nationwide pool of technical support specialists. Acting as a transparent extension of your in-house Call Center, Progent's co-managed Help Desk Call Center service is a collaborative support solution based on by the leading shared PSA tool for managing, service requests, generating tickets, assigning responsibility, tracking progress, and generating management reports.

Why Choose Progent?
Progent has two decades of background delivering online and onsite network expertise for organizations across the United States. Progent's IT experts hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other leading technology companies. Progent's security and compliance consultants hold top certifications including CISSP, CISA, and CRISC. Find out more details about Progent's technology certifications.

Progent's Practice Areas for Newark, New Jersey Businesses
Progent's nationwide team of certified engineers can provide Newark, New Jersey companies a wide array of online consulting and troubleshooting services. Areas of expertise offered under Progent's consulting program for IT service providers include:

Contact Progent for Temporary Staffing Services for Newark, New Jersey Organizations
To find out more details about Progent's short-term supplemental staffing services for Newark, New Jersey businesses, call 800-993-9400 or visit Contact Progent.