In addition to providing fast contact with high-level network professionals and subject matter experts (SMEs) to help Columbus, Ohio companies with discrete IT issues or strategic initiatives, Progent can provide temporary staff augmentation to deal with more generalized services such as desktop support, network administration, and Call Center services. Temporary staffing can help organizations to deal with expected or unplanned increases in the need for IT personnel, which may be caused by situations such as company mergers, data center moves, technology upgrades, business process changes like work-from-home, disaster response, busy seasons, or regulatory mandates. Short-term supplemental staffing can also fill gaps resulting from the loss of in-house IT personnel due to vacations, health issues, resignation, or other reasons.

Benefits of Progent's Short-Term IT Staffing Program
Progent's short-term staff augmentation services offer organizations the ability to react to increases in demand for IT personnel without dealing with the expense and delays that come with reviewing and recruiting reliable IT personnel and without the burden of increasing your full-time staff size.

Important aspects of Progent's temporary staffing services include:

  • Fast access to seasoned IT pros
  • Easy engagement, termination, and re-engagement of services
  • Transparent extension of your full-time network support staff
  • Full reporting of services delivered
  • Available escalation from Tier 1 up to Tier 3 services so even the toughest issues can be handled promptly
  • Close relationship with a top-level, full-service source for network expertise
Progent's Co-managed Help Desk Service
Progent's co-managed Help Desk service is a specialized flexible staff expansion option that allows IT groups to divide the work of Call Center support transparently between their full-time network personnel and Progent's nationwide team of IT support experts. Working as a transparent supplement of your in-house Call Center, Progent's shared Help Desk service is a collaborative support solution powered by the industry's leading shared professional services (PSA) platform for streamlining, service calls, generating tickets, assigning ownership, monitoring responses, and producing management reports.

Why Choose Progent?
Progent has 20 years of background providing online and on-premises network expertise for businesses throughout the U.S. Progent's engineers have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity consultants hold top certifications including CISSP, CISM, and CRISC. Find out more about Progent's industry certifications.

Progent's Practice Areas for Columbus, Ohio Organizations
Progent's veteran team of certified consultants and technical experts offers Columbus, Ohio organizations a wide array of remote consulting and troubleshooting services. Areas of expertise covered under Progent's consulting program for IT service firms include:

Contact Progent for Temporary Staffing Services for Columbus, Ohio Businesses
To find out more about Progent's temporary staffing services for Columbus, Ohio businesses, call 800-993-9400 or visit Contact Progent.