Besides providing fast access to guidance from high-level network professionals and subject matter experts (SMEs) to assist Schaumburg, Illinois organizations with specific technical problems or strategic projects, Progent can provide temporary staff augmentation to deal with more generalized services such as PC support, IT management, and Help Desk response. Temporary staffing can help organizations to respond to anticipated or surprise surges in the need for network personnel, which may result from situations like company mergers, data center moves, platform upgrades, business process changes like telecommuting, disaster recovery, seasonal variations, or new compliance requirements. Short-term IT staff augmentation can also fill gaps caused by the absence of in-house IT personnel due to scheduled vacations, health issues, termination, etc.

Benefits of Progent's Short-Term IT Staffing Services
Progent's short-term supplemental staffing services give businesses the versatility to react to surges in requirements for IT services without dealing with the expense and hassle associated with reviewing and recruiting appropriate IT personnel and without the risk of increasing your in-house staff size.

Key features of Progent's short-term staffing services include:

  • Fast availability of seasoned IT pros
  • Easy initiation, cessation, and re-engagement of services
  • Seamless augmentation of your full-time network support staff
  • Comprehensive documentation of services performed
  • Optional escalation from Tier 1 up to Tier 3 services so even the most challenging problems can be handled promptly
  • Close relationship with a world-class, full-service source for network expertise
Progent's Shared Center Service
Progent's co-managed Help Desk program is a proven flexible staff expansion alternative that enables IT groups to share the work of Call Center support seamlessly between their in-house IT staff and Progent's extensive team of technical support experts. Working as a transparent extension of your full-time Call Center, Progent's shared Help Desk Call Center service is a collaborative support alternative powered by the leading group professional services (PSA) tool for streamlining, service calls, ticketing, assigning ownership, monitoring progress, and generating management reports.

Why Choose Progent?
Progent has 20 years of background providing online and on-premises IT services for organizations throughout the U.S. Progent's IT experts have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other technology leaders. Progent's security and compliance consultants hold advanced certifications including CISSP-ISSAP, CISA, and GIAC. Find out more details about Progent's certifications.

Progent's Practice Areas for Schaumburg, Illinois Businesses
Progent's seasoned team of certified consultants can provide Schaumburg, Illinois businesses a wide array of remote technical guidance and troubleshooting expertise. Areas of expertise offered under Progent's reseller program for IT service organizations include:

Contact Progent for Short-Term IT Staffing for Schaumburg, Illinois Businesses
To learn more details about Progent's short-term supplemental staffing services for Schaumburg, Illinois organizations, call 800-993-9400 or visit Contact Progent.