In addition to providing fast contact with top-tier network consultants and subject matter experts to help Petaluma, California companies to resolve discrete technical problems or longer-term projects, Progent offers temporary staff augmentation to deal with more broadly defined assistance such as desktop help, network management, and Help Desk response. Temporary staffing can help organizations to respond to planned or unexpected increases in the need for IT personnel, which may be caused by situations such as company mergers, site moves, platform migration, paradigm shifts like work-from-home, disaster recovery, busy seasons, or new compliance requirements. Short-term supplemental staffing can also fill gaps left by the absence of in-house staff members due to vacations, illness, resignation, etc.

Advantages of Progent's Short-Term Staff Augmentation Services
Progent's temporary staff augmentation services offer businesses the ability to respond to surges in requirements for network services without dealing with the costs and hassle associated with vetting and hiring reliable technical personnel and without the burden of increasing your permanent staff size.

Key aspects of Progent's short-term supplemental staffing services include:

  • Rapid availability of seasoned IT pros
  • Easy initiation, termination, and re-engagement of services
  • Seamless augmentation of your in-house network support staff
  • Full documentation of all services delivered
  • Optional escalation from Tier 1 up to Tier 3 support so even the most challenging problems get resolved fast
  • Strong relationship with a top-level, full-spectrum source for IT support
Progent's Shared Center Service
Progent's co-managed Help Desk Call Center service is a proven on-going staff expansion alternative that allows IT groups to divide the responsibilities of Help Desk support seamlessly between their in-house IT personnel and Progent's extensive pool of technical support specialists. Acting as a seamless extension of your full-time Call Center, Progent's co-managed Call Center service is a collaborative service solution based on by the industry's leading group PSA platform for streamlining, service calls, ticketing, assigning ownership, tracking responses, and producing documentation.

Why Choose Progent?
Progent has 20 years of background providing remote and onsite IT expertise for businesses throughout the United States. Progent's IT experts have earned top certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's security and compliance consultants hold advanced certifications including CISSP, CISM, and CRISC. Find out more about Progent's certifications.

Progent's Practice Areas for Petaluma, California Companies
Progent's nationwide roster of certified engineers can provide Petaluma, California companies a wide range of remote consulting and troubleshooting services. Areas of expertise offered under Progent's reseller program for IT service providers include:

Contact Progent for Short-Term Staffing Services for Petaluma, California Businesses
To learn more about Progent's short-term staff augmentation services for Petaluma, California businesses, call 800-993-9400 or visit Contact Progent.