Besides providing fast access to guidance from top-tier network consultants and subject matter experts to assist Midtown Manhattan, New York companies with discrete IT issues or longer-term projects, Progent offers short-term supplemental staffing to deal with more broadly defined services like desktop support, IT management, and Help Desk services. On-demand staffing makes it possible for organizations to deal with planned or unplanned surges in the need for network personnel, which may be caused by situations such as mergers and acquisitions, data center moves, platform migration, business process changes like work-from-home, disaster recovery, seasonal variations, or new compliance requirements. Short-term supplemental staffing can also cover gaps left by the absence of in-house IT personnel because of scheduled vacations, illness, termination, or other reasons.

Advantages of Progent's Short-Term IT Staffing Services
Progent's temporary supplemental staffing services offer businesses the versatility to react to surges in requirements for IT personnel without dealing with the expense and delays associated with vetting and recruiting professional technical personnel and without the risk of adding to your permanent staff size.

Key aspects of Progent's temporary staffing services include:

  • Rapid availability of seasoned IT professionals
  • Easy engagement, termination, and re-engagement of services
  • Transparent augmentation of your full-time network support staff
  • Comprehensive documentation of services performed
  • Available escalation from Tier 1 up to Tier 3 services so even the most challenging issues can be handled promptly
  • Strong working relationship with a top-level, full-service source for network expertise
Progent's Co-managed Help Desk Program
Progent's shared Help Desk Call Center service is a proven flexible staff expansion alternative that allows IT groups to divide the work of Help Desk Call Center support transparently between their in-house IT personnel and Progent's extensive team of technical support specialists. Acting as a seamless supplement of your in-house Call Center, Progent's co-managed Help Desk Call Center program is a joint service alternative based on by the leading shared PSA platform for streamlining, service requests, ticketing, assigning responsibility, monitoring progress, and producing documentation.

Why Choose Progent?
Progent has two decades of experience providing online and onsite network services for organizations throughout the U.S. Progent's engineers hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other leading vendors. Progent's cybersecurity consultants have earned advanced certifications including CISSP, CISA, and GIAC. Learn more details about Progent's technology certifications.

Progent's Practice Areas for Midtown Manhattan, New York Businesses
Progent's veteran roster of certified consultants can deliver Midtown Manhattan, New York businesses a wide array of online consulting and troubleshooting services. Areas of expertise covered under Progent's reseller program for network service firms include:

Contact Progent for Short-Term IT Staffing for Midtown Manhattan, New York Businesses
To find out more details about Progent's temporary staffing services for Midtown Manhattan, New York businesses, call 800-993-9400 or visit Contact Progent.