Besides providing rapid access to guidance from top-tier IT professionals and subject matter experts to help Denver, Colorado businesses with discrete IT problems or strategic projects, Progent offers short-term staffing to deal with more generalized services like desktop help, network management, and Call Center response. On-demand staffing can help organizations to deal with expected or unexpected peaks in the need for network services, which may be caused by situations such as mergers and acquisitions, data center relocation, technology migration, paradigm shifts like work-from-home, disaster response, busy seasons, or new compliance requirements. Short-term supplemental staffing can also cover voids caused by the absence of full-time IT personnel due to scheduled vacations, health issues, resignation, etc.

Benefits of Progent's Short-Term Staffing Program
Progent's temporary staffing services offer organizations the ability to respond to increases in demand for network services without dealing with the costs and hassle that come with identifying and recruiting reliable technical personnel and without the burden of adding to your full-time head count.

Key aspects of Progent's temporary staffing services include:

  • Rapid availability of proven network pros
  • Easy initiation, termination, and re-engagement of services
  • Seamless extension of your in-house network support team
  • Comprehensive documentation of all services delivered
  • Available escalation from Tier 1 up to Tier 3 support so even the toughest problems can be handled fast
  • Strong working relationship with a top-level, full-service resource for IT expertise
Progent's Shared Help Desk Program
Progent's shared Call Center program is a proven flexible staff expansion option that enables IT groups to divide the work of Call Center support transparently between their full-time IT staff and Progent's nationwide pool of IT support experts. Acting as a seamless supplement of your full-time Help Desk, Progent's shared Call Center program is a collaborative support alternative powered by the industry's leading group professional services tool for managing, service calls, generating tickets, assigning responsibility, monitoring responses, and producing management reports.

Why Choose Progent?
Progent has two decades of experience providing remote and onsite network expertise for businesses throughout the United States. Progent's engineers have earned top certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other leading vendors. Progent's cybersecurity experts hold advanced certifications including CISSP, CISA, and GIAC. Find out more details about Progent's certifications.

Progent's Practice Areas for Denver, Colorado Organizations
Progent's seasoned team of certified consultants offers Denver, Colorado organizations a wide range of remote technical guidance and debugging services. Areas of expertise covered under Progent's reseller program for network service organizations include:

Contact Progent for Temporary Staff Augmentation for Denver, Colorado Businesses
To find out more details about Progent's short-term supplemental staffing services for Denver, Colorado companies, call 800-993-9400 or visit Contact Progent.