In addition to providing fast access to guidance from high-level IT consultants and subject matter experts to assist Broomfield, Colorado companies with specific IT problems or longer-term initiatives, Progent offers short-term staffing to deal with more broadly defined assistance such as desktop support, IT administration, and Help Desk call center response. Short-term staffing makes it possible for organizations to respond to planned or unexpected peaks in demand for IT services, which may result from scenarios such as mergers and acquisitions, data center relocation, platform upgrades, business process changes like work-from-home, disaster recovery, seasonal variations, or new regulations. Short-term staffing can also fill gaps resulting from the absence of full-time IT personnel because of scheduled vacations, health issues, resignation, or other reasons.

Advantages of Progent's Temporary Staffing Services
Progent's short-term staffing services give organizations the ability to react to surges in requirements for IT personnel without being saddled with the costs and hassle that come with reviewing and hiring reliable IT help and without the risk of adding to your permanent staff size.

Key features of Progent's temporary supplemental staffing services include:

  • Fast availability of proven network pros
  • Simple engagement, termination, and re-engagement of services
  • Transparent augmentation of your in-house IT staff
  • Comprehensive reporting of all services performed
  • Optional escalation from Tier 1 up to Tier 3 services so even the toughest issues get resolved promptly
  • Close relationship with a world-class, full-service resource for network support
Progent's Co-managed Help Desk Service
Progent's shared Help Desk Call Center program is a specialized flexible staff expansion option that enables IT organizations to share the responsibilities of Help Desk support transparently between their in-house IT personnel and Progent's nationwide team of IT support specialists. Acting as a seamless extension of your in-house Call Center, Progent's co-managed Help Desk Call Center program is a collaborative service solution powered by the leading group professional services platform for managing, service calls, generating tickets, assigning responsibility, tracking progress, and producing management reports.

Why Choose Progent?
Progent has 20 years of experience delivering online and onsite network expertise for organizations across the U.S. Progent's engineers have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity consultants hold advanced certifications including ISSAP, CISM, and GIAC. Find out more details about Progent's industry certifications.

Progent's Areas of Expertise for Broomfield, Colorado Organizations
Progent's seasoned roster of certified consultants can provide Broomfield, Colorado companies a wide array of online consulting and troubleshooting services. Practice areas covered under Progent's consulting program for IT service firms include:

Contact Progent for Temporary Staffing Services for Broomfield, Colorado Organizations
To learn more details about Progent's temporary supplemental staffing services for Broomfield, Colorado businesses, call 800-993-9400 or visit Contact Progent.