Enlarging your at-home workforce can have a significant impact on IT infrastructure, cybersecurity, and company workflows. Progent has two decades of background helping SMBs to plan, deploy, manage, tune, and debug IT environments that incorporate a remote workforce. Progent can help your Sherman Oaks organization to select the appropriate technologies and adhere to best practices in building and maintaining a safe virtual office solution for telecommuters that facilitates collaboration and delivers maximum business value. Progent offers support services ranging from as-needed guidance for helping you over challenging technical bottlenecks to comprehensive project management or co-management to help you carry out business-critical initiatives.

Progent can assist Sherman Oaks, California companies to succeed with any aspect of building a high-functioning remote work ecosystem by delivering infrastructure design and configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud connectivity, Help Desk services, endpoint security, backup/restore solutions, and streamlined management.

Video Conferencing for Remote Workers
A wide range of voice/video conferencing platforms from leading vendors enable virtual discussions, video and voice conferencing, chat, and screen/content sharing for both onsite workers and telecommuters. Many organizations use multiple conferencing products to accommodate their various partners and customers. Progent's communications experts can assist your organization to manage your current conferencing ecosystem and optimize the experience of your remote employees.

  • Skype for Business is Microsoft's popular communications product that supports real-time presence, instant messaging, audio and video conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified specialists who can help your company to configure and maintain Skype for Business client software to support your remote workforce. To learn more about Progent's support expertise for Skype for Business, refer to Skype for Business integration experts.
  • FaceTime is Apple's group video calling platform for iOS, iPadOS, iPod and macOS devices. FaceTime works over Wi-Fi or cellular Internet connections. Later editions of FaceTime support up to 32 simultaneous users for video sessions. For details about Progent's support expertise for FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for virtually all computing devices. Delivered through Cisco's Webex Cloud platform, Webex services include sharing granular content or screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, session recording, plus revision and playback for training. For details about Progent's consulting services for Cisco Webex as well as for other IP video products from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conversations, contacts, and information with capabilities that include voice/video conferencing, threaded chat, plus data sharing. To learn more about Progent's support expertise for Teams and for additional Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting expertise for these conferencing platforms and help you to tune your WAN architecture to host them.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and managing an efficient telecommuter solution for your Sherman Oaks, California business, call 1-800-993-9400 or visit Contact Progent.

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