Expanding your telecommuter workforce may have a major impact on network architecture, security, and corporate processes. Progent has 20 years of background helping small and mid-size businesses to plan, deploy, administer, tune, and debug IT environments that support a remote workforce. Progent can assist your Washington company to select the appropriate technologies and follow best practices in building and operating a safe virtual office ecosystem for telecommuters that facilitates teamwork and returns maximum value. Progent can provide support services ranging from as-needed expertise for helping you past challenging technical roadblocks to comprehensive project management or co-management to help you carry out mission-critical initiatives.

Progent can assist Washington, Washington companies to with any facet of building a high-functioning telecommuting ecosystem by providing network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, Help Desk services, security monitoring, backup/restore solutions, and streamlined management.

Infrastructure for a Remote Workforce
Setting up the network infrastructure required for an at-home work environment can be particularly complex if you have to accommodate a mix of worker-owned hardware like PCs and laptops, routers, and wireless appliances from an assortment of manufacturers and with a variety of operating systems and firmware levels. Progent's background providing remote support for both legacy and modern technologies in remote office solutions allows you to make efficient use of your available network infrastructure and offers fast access to top-tire consultants for making necessary updates. Services offered by Progent to assist you to implement a high-functioning telecommuting ecosystem include:

  • Virtual Private Network technology allows you to establish a safe connection for authorized at-home employees to access IT resources located at your company data center or in a public cloud. Progent's consultants can assist your company to configure and manage VPN connections between your at-home workforce and your key network resources by providing remote VPN configuration support. For businesses using Cisco's ASA security appliances, Progent's Cisco ASA Firewall consultants can help your telecommuters to utilize Cisco's AnyConnect client software for secure VPN connections for a wide range of endpoint devices including Windows, Mac, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure products allow an at-home worker to see and use a data center PC's desktop. This technology gives IT managers substantial control over the digital environment of telecommuters and offers them a familiar work experience. Progent's virtual desktop services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers connect home networks to the Internet and typically support VPN connections, home wireless connectivity, and firewall services. Progent can provide expert remote support for deploying home routers from a range of manufacturers. See router integration services from Cisco-certified experts.
  • Home Wireless networks, often supporting the whole family and guests, are frequently utilized by at-home employees to connect to their router for work. This can cause throughput and cybersecurity issues. Progent can help businesses to mitigate these problems by delivering services that include Cisco Aironet integration expertise, Cisco Meraki wireless installation expertise, and Ubiquiti Unifi wireless AP setup assistance.
  • Internet connectivity methods impact the performance and reliability of connections between telecommuters and the corporate data center. Vital processes might require redundant Internet connections in case the normal connection breaks. Progent offers expertise for identifying ISPs, choosing sensible bandwidth and data volume bundles, and configuring fault-tolerant Internet access. Refer to Internet access solutions.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and managing an efficient work-from-home solution for your Washington, Washington company, call 1-800-993-9400 or go to Contact Progent.