Enlarging your remote workforce can have a significant impact on network infrastructure, security, and company culture. Progent has two decades of background assisting SMBs to plan, configure, administer, optimize, and debug IT environments that incorporate work-from-home employees. Progent can assist your Walnut Creek company to select the appropriate tools and adhere to leading practices in creating and operating a safe virtual office solution for telecommuters that promotes collaboration and returns maximum value. Progent can provide support services ranging from as-needed guidance for getting you past challenging technical roadblocks to full project management to help you successfully complete business-critical tasks.

Progent can assist Walnut Creek, California companies to succeed with any facet of building a high-performing work-at-home ecosystem by delivering network infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud integration, Help Desk augmentation, endpoint security, backup/restore solutions, and unified management.

Network Infrastructure for a Remote Workforce
Setting up the network infrastructure needed for an at-home workforce can be especially challenging if you have to manage a combination of personal equipment such as desktop computers and notebooks, routers, and Wi-Fi APs from various vendors and with a mix of operating systems and firmware releases. Progent's background providing online support for both outdated and current technologies in remote office venues allows you to make cost-effective use of your existing network infrastructure and provides you with ready access to expertise for implement necessary updates. Support services available from Progent to assist your company to create a high-functioning telecommuting infrastructure include:

  • Virtual Private Network (VPN) technology makes it possible to create a safe connection for authenticated at-home workers to use IT assets situated at your corporate datacenter or in the cloud. Progent can help your company to configure and maintain VPN connections between your teleworkers and your key IT resources by providing online VPN configuration consulting. For organizations using Cisco's ASA firewalls, Progent's Cisco ASA experts can help your remote workers to utilize Cisco's popular AnyConnect client software for safe VPN tunneling for a wide range of devices such as Microsoft Windows, Mac, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) platforms allow a telecommuter to view and use a data center PC's desktop. This technology provides IT managers significant control over the digital environment of telecommuters and ensures them a consistent and more productive work experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers attach at-home networks to the Internet and typically support VPN tunnels, local wireless networks, and firewall services. Progent can provide expert online consulting for configuring routers from a variety of vendors. See router configuration support from Cisco-certified consultants.
  • Home Wi-Fi networks, often shared by an entire household and guests, are frequently utilized by at-home employees to access their Internet router for work. This can create throughput and cybersecurity issues. Progent can help you to resolve these problems by providing services that include Cisco Aironet configuration consulting, Cisco-certified Meraki WiFi deployment consulting, and Ubiquiti Unifi WiFi access point integration assistance.
  • Internet connectivity solutions affect the speed and availability of connections between at-home workers and the company network. Business-critical processes might require backup Internet connections in case the primary connection breaks. Progent can provide expertise for identifying ISPs, picking appropriate bandwidth and data volume offerings, and setting up high-availability Internet connections. See Internet connectivity solutions.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and maintaining an efficient telecommuter environment for your Walnut Creek, California company, phone 1-800-993-9400 or go to Contact Progent.