Expanding your at-home workforce can have a major impact on IT architecture, cybersecurity, and corporate workflows. Progent has two decades of background helping SMBs to design, deploy, administer, optimize, and debug IT environments that incorporate work-from-home employees. Progent can assist your Toledo organization to pick the appropriate tools and adhere to leading practices in building and maintaining a secure virtual solution for teleworkers that promotes teamwork and delivers top value. Progent can provide support services that go from on demand expertise for helping you over occasional IT roadblocks to full project management to help you successfully complete business-critical tasks.

Progent can help Toledo, Ohio organizations to succeed with any facet of building a high-performing telecommuting environment by providing infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, cloud connectivity, helpdesk outsourcing, data security, backup/restore solutions, and centralized management.

Network Infrastructure for Teleworkers
Integrating the network infrastructure required for an at-home workforce can be particularly complex if you have to accommodate a mix of personal equipment like desktop computers and laptops, routers, and Wi-Fi appliances from various manufacturers and with a mix of operating systems and firmware levels. Progent's background providing remote support for both legacy and modern IT products in remote office solutions enables you to make efficient use of your available infrastructure and offers fast access to expertise for making essential upgrades. Support services offered by Progent to help you to implement a high-functioning work-at-home infrastructure include:

  • VPN technology allows you to establish a safe connection for authorized remote workers to access IT resources located at your corporate datacenter or in the cloud. Progent's consultants can assist your company to configure and maintain VPN connections between your teleworkers and your various IT resources by providing online VPN configuration support. For businesses using Cisco's ASA firewalls, Progent's Cisco ASA Firewall experts can assist your telecommuters to utilize Cisco's AnyConnect client software to provide safe VPN connections for a wide selection of endpoint devices including Windows, Mac, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) products allow a teleworker to see and interact with a data center computer's desktop. This provides network managers significant control over the digital ecosystem of telecommuters and offers remote users a familiar work experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers attach home networks to the Internet and typically support VPN tunnels, local wireless networks, and firewall services. Progent can provide expert online consulting for deploying routers from all major manufacturers. See router configuration services from Cisco-certified consultants.
  • Home Wireless networks, typically supporting families and visitors, are commonly utilized by telecommuters to connect to their Internet router for work. This can cause throughput and security problems. Progent can assist you to resolve these problems by delivering expertise like Aironet configuration consulting, Cisco-certified Meraki WiFi deployment expertise, and Ubiquiti Unifi WiFi AP integration assistance.
  • Internet access solutions impact the speed and reliability of connections between telecommuters and the company network. Line-of-business processes might demand backup Internet connections in the event the primary connection fails. Progent offers expertise for identifying ISPs, selecting sensible bandwidth and data volume packages, and setting up fault-tolerant Internet connections. See Internet access integration services.

Contact Progent for Telecommuter Support Services
To contact Progent about creating and maintaining a productive telecommuter solution for your Toledo, Ohio business, call 1-800-993-9400 or refer to Contact Progent.