Expanding your at-home workforce can have a major effect on IT infrastructure, security, and company culture. Progent has 20 years of background helping businesses of all sizes to design, deploy, manage, tune, and debug IT networks that support at-home workers. Progent can assist your Thousand Oaks organization to pick the right technologies and follow leading practices in building and maintaining a secure virtual office ecosystem for telecommuters that facilitates collaboration and returns maximum value. Progent can provide support services ranging from on demand guidance for getting you past occasional IT roadblocks to full project management or co-management to help you carry out business-critical tasks.

Progent can help Thousand Oaks, California companies to succeed with any aspect of creating a high-functioning telecommuting environment by delivering network infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud integration, Call Desk augmentation, security and compliance, data protection solutions, and centralized management.

Infrastructure for a Remote Workforce
Setting up the physical and software infrastructure needed for a remote workforce can be especially challenging if you must accommodate a combination of personal equipment such as desktop computers and laptops, routers, and Wi-Fi APs from various manufacturers and with a variety of operating systems and firmware releases. Progent's background delivering online support for both outdated as well as modern IT products in virtual office venues enables you to make efficient use of your available network infrastructure and offers ready access to top-tire consultants for implement essential upgrades. Services available from Progent to help you to implement a productive work-at-home ecosystem include:

  • Virtual Private Network connectivity allows you to establish a safe connection for authorized at-home employees to use IT assets situated at your company data center or in the cloud. Progent's consultants can help you to deploy and maintain VPN access between your teleworkers and your various network resources by providing remote VPN integration consulting. For businesses using Cisco's ASA security appliances, Progent's Cisco ASA Firewall consultants can assist your at-home workers to set up Cisco's AnyConnect client software to provide safe VPN tunneling for a wide range of devices including Windows, macOS, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure products enable a teleworker to view and interact with a remote PC's desktop. This technology provides network managers more control over the digital ecosystem of telecommuters and offers remote users a familiar work experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
  • Routers attach at-home computer networks to the Internet and support VPN connections, home wireless connectivity, and firewalls. Progent offers expert online support for integrating routers from all major manufacturers. See router integration services from Cisco-certified consultants.
  • Home Wireless networks, often supporting the whole family and visitors, are commonly used by telecommuters to connect to their Internet router for work. This can cause performance and security problems. Progent can help you to resolve these issues by delivering expertise that include Cisco Aironet integration expertise, Cisco-certified Meraki WiFi deployment consulting, and Ubiquiti wireless access point integration assistance.
  • Internet connectivity solutions impact the speed and reliability of connections between at-home workers and the corporate network. Line-of-business processes may require redundant Internet access in case the normal connection breaks. Progent offers expertise for picking Internet service providers, picking sensible service packages, and integrating redundant Internet access. See Internet connectivity solutions.

Contact Progent for Remote Workforce Support Services
To contact Progent about building and managing a productive work-from-home environment for your Thousand Oaks, California business, phone 1-800-993-9400 or visit Contact Progent.