Enlarging your at-home workforce may have a significant impact on network architecture, security, and corporate workflows. Progent has two decades of experience helping small and mid-size businesses to design, deploy, administer, optimize, and troubleshoot IT networks that incorporate at-home workers. Progent can assist your Scottsdale organization to pick the appropriate tools and adhere to leading practices in building and operating a safe virtual ecosystem for telecommuters that promotes collaboration and returns maximum value. Progent offers support services ranging from on demand guidance for helping you over occasional technical roadblocks to full project management to help you successfully complete business-critical tasks.

Progent can assist Scottsdale, Arizona organizations to with any aspect of creating a high-performing work-from-home environment by providing infrastructure configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform customization and training, public cloud integration, helpdesk services, security and compliance, data protection solutions, and centralized management.

Infrastructure for Teleworkers
Setting up the network infrastructure required to support a remote work environment can be particularly complex if you have to accommodate a combination of worker-owned equipment such as PCs and laptops, Internet routers, and wireless APs from different manufacturers and with a mix of OS software and firmware releases. Progent's experience providing online help for both outdated as well as modern IT products in virtual office solutions enables you to make cost-effective use of your existing network infrastructure and provides you with ready access to expertise for making essential upgrades. Support services available from Progent to assist your company to create a productive telecommuting ecosystem include:

  • Virtual Private Network (VPN) technology allows you to establish a safe tunnel for authenticated at-home employees to access IT assets located at your corporate data center or in a public cloud. Progent can help you to deploy and maintain VPN connections between your at-home workforce and your key network resources by providing remote VPN integration consulting. For organizations using Cisco's ASA security appliances, Progent's Cisco-certified ASA experts can assist your remote workers to utilize Cisco's popular AnyConnect software to provide safe VPN tunneling for a wide selection of endpoint devices including Microsoft Windows, Mac, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure platforms allow an at-home worker to view and interact with a data center PC's desktop. This technology provides network managers significant control over the digital environment of telecommuters and ensures them a familiar work experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers connect at-home networks to the Internet and typically support VPN connections, local Wi-Fi connectivity, and firewall services. Progent can provide expert remote support for integrating routers from all major vendors. See router integration services from Cisco-certified consultants.
  • Home Wi-Fi networks, often supporting an entire household and visitors, are commonly used by at-home employees to access their router for work. This can create performance as well as security issues. Progent can help businesses to mitigate these issues by providing services that include Cisco Aironet configuration expertise, Cisco Meraki wireless deployment expertise, and Ubiquiti Unifi WiFi access point setup assistance.
  • Internet connectivity solutions affect the speed and availability of connections between telecommuters and the company network. Business-critical applications may require redundant Internet access in the event the primary connection breaks. Progent can provide guidance for selecting Internet service providers, selecting sensible service bundles, and configuring redundant Internet connections. See Internet access integration services.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and managing an efficient work-from-home environment for your Scottsdale, Arizona organization, phone 1-800-993-9400 or refer to Contact Progent.