Expanding your at-home workforce can have a significant effect on network infrastructure, cybersecurity, and corporate workflows. Progent has two decades of experience assisting small and mid-size businesses to design, deploy, manage, optimize, and debug IT environments that incorporate a remote workforce. Progent can help your San Francisco company to pick the right technologies and follow leading practices in creating and maintaining a secure virtual ecosystem for telecommuters that facilitates collaboration and delivers maximum value. Progent offers services ranging from as-needed guidance for getting you past challenging IT bottlenecks to full project management to help you carry out mission-critical tasks.

Progent's consultants can help San Francisco, California companies to succeed with any aspect of building a high-functioning telecommuting environment by providing infrastructure configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, helpdesk services, security and compliance, data protection solutions, and streamlined management.

Infrastructure for a Remote Workforce
Setting up the physical and software infrastructure needed to support a remote work environment can be particularly complex if you have to accommodate a combination of worker-owned hardware like PCs and laptops, routers, and Wi-Fi APs from different manufacturers and with a variety of OS software and firmware releases. Progent's experience providing online help for both outdated and current technologies in virtual office solutions allows you to make cost-effective use of your existing infrastructure and provides you with fast access to top-tire consultants for making necessary upgrades. Support services available from Progent to help your company to create a productive telecommuting ecosystem include:

  • Virtual Private Network (VPN) connectivity allows you to create a safe connection for authenticated at-home workers to use IT assets situated at your corporate data center or in the cloud. Progent's consultants can help your company to deploy and maintain VPN connections between your teleworkers and your various network resources by providing online VPN configuration support. For businesses using Cisco's ASA firewalls, Progent's Cisco ASA Firewall experts can assist your remote workers to set up Cisco's AnyConnect software to provide safe VPN connections for a wide selection of devices including Microsoft Windows, Mac, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure products allow a telecommuter to see and interact with a data center computer's desktop. This gives network managers significant control over the digital environment of at-home employees and ensures them a familiar experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers attach home computer networks to the Internet and typically support VPN connections, home Wi-Fi networks, and firewall services. Progent can provide expert remote consulting for setting up home routers from all major manufacturers. See router integration support from Cisco-certified experts.
  • Home Wi-Fi networks, typically supporting the whole family and visitors, are commonly utilized by at-home employees to access their router for work. This can create performance and cybersecurity issues. Progent can assist businesses to mitigate these problems by providing services that include Cisco Aironet configuration consulting, Cisco Meraki WiFi deployment consulting, and Ubiquiti WiFi access point setup help.
  • Internet access solutions affect the speed and reliability of connections between telecommuters and the company data center. Business-critical applications may require backup Internet access in case the normal connection fails. Progent can provide expertise for identifying Internet service providers, picking sensible service offerings, and integrating redundant Internet connections. Refer to Internet connectivity solutions.

Contact Progent for At-Home Worker Expertise
To contact Progent about building and maintaining a productive telecommuter solution for your San Francisco, California company, phone 1-800-993-9400 or go to Contact Progent.