Expanding your telecommuter workforce may have a major effect on IT infrastructure, security, and company culture. Progent has 20 years of experience helping small and mid-size businesses to design, configure, administer, optimize, and troubleshoot IT environments that incorporate work-from-home employees. Progent can assist your Oxford company to select the right technologies and follow leading practices in creating and operating a secure virtual office ecosystem for telecommuters that facilitates teamwork and returns top value. Progent can provide services that go from as-needed guidance for helping you over occasional technical roadblocks to comprehensive project management to help you successfully complete mission-critical tasks.

Progent can assist Oxford, United Kingdom businesses to with any aspect of creating a high-performing remote work ecosystem by providing infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, helpdesk services, cybersecurity, backup/restore solutions, and streamlined management.

Infrastructure for an At-Home Workforce
Configuring the physical and software infrastructure required for a remote work environment can be especially complicated if you must manage a mix of worker-owned equipment like desktop computers and laptops, routers, and wireless APs from different manufacturers and with a mix of operating systems and firmware levels. Progent's background delivering remote help for both legacy as well as current IT products in virtual office venues enables you to make efficient use of your available infrastructure and provides you with fast access to top-tire consultants for implement essential updates. Services offered by Progent to assist your company to create a productive telecommuting infrastructure include:

  • VPN connectivity allows you to establish a safe tunnel for authorized at-home workers to access IT resources located at your corporate data center or in a public cloud. Progent's consultants can help your company to deploy and maintain VPN access between your at-home workforce and your various IT resources by providing online VPN configuration support. For organizations with Cisco's ASA security appliances, Progent's Cisco-certified ASA experts can help your remote workers to set up Cisco's popular AnyConnect client software to provide safe VPN tunneling for a wide selection of devices such as Microsoft Windows, Mac, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure products allow a telecommuter to view and interact with a data center PC's desktop. This gives IT managers more control over the digital ecosystem of telecommuters and ensures them a consistent and more productive experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers connect home networks to the Internet and support VPN connections, home wireless connectivity, and firewalls. Progent can provide expert remote support for deploying home routers from a variety of vendors. See router integration services from Cisco-certified experts.
  • Home Wi-Fi networks, often shared by an entire household and guests, are commonly utilized by at-home employees to connect to their router for work. This can cause performance as well as cybersecurity issues. Progent can assist businesses to resolve these problems by delivering services that include Cisco Aironet integration expertise, Cisco Meraki wireless installation expertise, and Ubiquiti WiFi access point setup help.
  • Internet connectivity solutions impact the performance and availability of connections between at-home workers and the corporate network. Business-critical applications might require backup Internet access in the event the primary connection breaks. Progent can provide expertise for identifying ISPs, selecting appropriate service offerings, and configuring redundant Internet access. See Internet connectivity integration services.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and maintaining a productive work-from-home environment for your Oxford, United Kingdom organization, call 1-800-993-9400 or go to Contact Progent.