Expanding your telecommuter workforce may have a major effect on network architecture, security, and company processes. Progent has two decades of background assisting SMBs to design, configure, administer, optimize, and debug IT environments that support a remote workforce. Progent can help your Ontario organization to select the right tools and adhere to best practices in building and maintaining a secure virtual ecosystem for telecommuters that promotes teamwork and returns maximum business value. Progent can provide support services that go from on demand guidance for helping you over challenging IT roadblocks to full project management to help you carry out business-critical initiatives.

Progent can help Ontario, California organizations to with any facet of building a high-functioning remote work ecosystem by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud integration, helpdesk services, data security, data protection solutions, and streamlined management.

Network Infrastructure for Teleworkers
Setting up the physical and software infrastructure required for a remote workforce can be particularly complex if you must manage a mix of personal equipment like desktop computers and notebooks, Internet routers, and wireless appliances from different vendors and with a mix of operating systems and firmware levels. Progent's experience providing online help for both outdated and modern technologies in remote office solutions enables you to make cost-effective use of your available infrastructure and offers ready access to top-tire consultants for making necessary updates. Support services available from Progent to help your company to implement a high-functioning work-at-home ecosystem include:

  • Virtual Private Network (VPN) connectivity makes it possible to create a safe tunnel for authorized at-home employees to use IT assets located at your corporate data center or in the cloud. Progent can assist you to deploy and manage VPN access between your at-home workforce and your various IT resources by providing online VPN configuration support. For businesses using Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall experts can assist your telecommuters to utilize Cisco's popular AnyConnect client software to provide safe VPN connections for a broad range of endpoint devices including Microsoft Windows, macOS, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure platforms allow an at-home worker to see and interact with a data center PC's desktop. This gives IT managers significant control over the digital ecosystem of at-home employees and ensures them a consistent and more productive experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers attach home networks to the Internet and support VPN connections, home Wi-Fi networks, and firewalls. Progent can provide top-tier online consulting for deploying home routers from all major manufacturers. See router configuration services from Cisco-certified experts.
  • Home Wi-Fi networks, typically shared by an entire household and guests, are commonly used by at-home employees to access their Internet router for work. This can cause performance and security issues. Progent can assist you to mitigate these issues by providing services that include Cisco Aironet integration expertise, Cisco Meraki wireless deployment expertise, and Ubiquiti wireless access point integration help.
  • Internet access methods affect the speed and reliability of connections between telecommuters and the company network. Line-of-business applications might require redundant Internet connections in case the normal connection breaks. Progent offers guidance for selecting service providers, picking sensible service offerings, and setting up high-availability Internet connections. See Internet connectivity integration services.

Contact Progent for At-Home Worker Expertise
To contact Progent about building and managing a productive telecommuter solution for your Ontario, California business, call 1-800-993-9400 or go to Contact Progent.