Expanding your remote workforce can have a major effect on network architecture, cybersecurity, and corporate workflows. Progent has 20 years of background helping small and mid-size businesses to plan, configure, manage, optimize, and debug IT networks that support a remote workforce. Progent can help your Lower Manhattan company to select the right tools and adhere to best practices in building and maintaining a safe virtual office ecosystem for teleworkers that promotes teamwork and returns maximum value. Progent offers support services ranging from on demand expertise for helping you past challenging IT bottlenecks to comprehensive project management to help you successfully complete business-critical tasks.

Progent can assist Lower Manhattan, New York companies to succeed with any aspect of creating a high-performing work-from-home environment by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud integration, Help Desk augmentation, security monitoring, backup/restore solutions, and streamlined management.

Infrastructure for an At-Home Workforce
Setting up the network infrastructure required for a remote workforce can be especially complicated if you must manage a mix of worker-owned hardware like PCs and notebooks, Internet routers, and wireless appliances from an assortment of vendors and with a mix of operating systems and firmware releases. Progent's experience delivering online support for both legacy and modern technologies in virtual office venues enables you to make cost-effective use of your existing network infrastructure and offers fast access to top-tire consultants for making necessary upgrades. Services available from Progent to help you to create a high-functioning work-at-home infrastructure include:

  • Virtual Private Network (VPN) technology makes it possible to create a secure connection for authenticated remote employees to use IT assets situated at your company data center or in a public cloud. Progent can help you to deploy and manage VPN connections between your at-home workforce and your various IT resources by providing remote VPN integration support. For businesses with Cisco's ASA security appliances, Progent's Cisco ASA Firewall consultants can help your telecommuters to utilize Cisco's AnyConnect software to provide safe VPN connections for a wide range of devices such as Windows, macOS, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure platforms allow a teleworker to see and interact with a remote computer's desktop. This technology gives network managers substantial control over the digital ecosystem of at-home employees and ensures remote users a familiar experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers attach home networks to the Internet and support VPN tunnels, local wireless networks, and firewalls. Progent can provide top-tier remote support for setting up routers from a variety of vendors. See router configuration support from Cisco-certified experts.
  • Home Wi-Fi networks, often shared by the whole family and guests, are frequently utilized by at-home employees to connect to their Internet router for work. This can cause performance and cybersecurity problems. Progent can assist businesses to resolve these problems by providing services that include Cisco Aironet configuration expertise, Cisco-certified Meraki wireless installation consulting, and Ubiquiti WiFi access point integration assistance.
  • Internet access solutions affect the speed and availability of connections between at-home workers and the company data center. Business-critical processes might demand backup Internet connections in case the normal connection breaks. Progent can provide guidance for selecting Internet service providers, choosing sensible bandwidth and data volume packages, and integrating fault-tolerant Internet access. See Internet connectivity solutions.

Contact Progent for Telecommuter Support Services
To contact Progent about building and maintaining an efficient work-from-home solution for your Lower Manhattan, New York organization, call 1-800-993-9400 or visit Contact Progent.