Expanding your telecommuter workforce may have a significant impact on IT architecture, cybersecurity, and corporate processes. Progent has two decades of background assisting businesses of all sizes to design, configure, manage, tune, and troubleshoot IT environments that support work-from-home employees. Progent can help your Fort Wayne company to pick the right tools and follow best practices in creating and operating a secure virtual office solution for telecommuters that facilitates collaboration and returns top value. Progent can provide services that go from on demand expertise for getting you over occasional IT bottlenecks to comprehensive project management to help you carry out business-critical initiatives.

Progent can help Fort Wayne, Indiana businesses to succeed with any facet of creating a high-performing work-at-home ecosystem by providing infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud integration, Help Desk augmentation, security and compliance, backup/restore solutions, and unified management.

Network Infrastructure for Teleworkers
Setting up the physical and software infrastructure needed to support a remote work environment can be particularly complicated if you must accommodate a mix of worker-owned equipment like PCs and laptops, Internet routers, and wireless APs from an assortment of manufacturers and with a variety of operating systems and firmware levels. Progent's background delivering remote help for both outdated as well as modern IT products in remote office solutions allows you to make efficient use of your existing infrastructure and provides you with ready access to top-tire consultants for implement essential upgrades. Services offered by Progent to help you to create a productive work-at-home infrastructure include:

  • VPN technology allows you to create a secure tunnel for authenticated remote workers to access IT assets located at your corporate data center or in the cloud. Progent's consultants can help your company to configure and manage VPN access between your teleworkers and your various network resources by providing remote VPN configuration consulting. For businesses with Cisco's ASA security appliances, Progent's Cisco ASA experts can help your telecommuters to utilize Cisco's AnyConnect software for safe VPN connections for a broad range of devices including Microsoft Windows, Mac, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure products allow an at-home worker to view and interact with a data center computer's desktop. This gives IT managers significant control over the computing ecosystem of telecommuters and ensures them a familiar experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers attach at-home computer networks to the Internet and typically support VPN connections, home Wi-Fi connectivity, and firewall services. Progent can provide top-tier remote support for deploying home routers from a range of manufacturers. See router configuration services from Cisco-certified experts.
  • Home Wi-Fi networks, often supporting an entire household and guests, are frequently used by at-home employees to access their router for work. This can cause throughput and cybersecurity issues. Progent can help businesses to resolve these issues by providing expertise that include Cisco Aironet configuration expertise, Cisco Meraki WiFi installation consulting, and Ubiquiti Unifi WiFi AP setup assistance.
  • Internet connectivity solutions impact the speed and reliability of connections between telecommuters and the corporate data center. Business-critical processes might demand backup Internet access in case the primary connection breaks. Progent can provide guidance for selecting Internet service providers, choosing sensible service bundles, and configuring high-availability Internet access. See Internet access solutions.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and managing an efficient work-from-home solution for your Fort Wayne, Indiana business, phone 1-800-993-9400 or refer to Contact Progent.