Expanding your telecommuter workforce may have a major impact on IT architecture, security, and corporate processes. Progent has 20 years of experience helping small and mid-size businesses to plan, deploy, administer, optimize, and debug IT environments that incorporate work-from-home employees. Progent can assist your Chesapeake organization to select the right technologies and follow leading practices in building and operating a secure virtual office solution for telecommuters that facilitates collaboration and delivers top value. Progent can provide support services that go from on demand expertise for helping you over challenging technical bottlenecks to full project management to help you successfully complete mission-critical initiatives.

Progent can assist Chesapeake, Virginia organizations to succeed with any facet of building a high-performing telecommuting environment by providing infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, cloud connectivity, Call Desk outsourcing, endpoint security, data protection solutions, and centralized management.

Network Infrastructure for a Remote Workforce
Configuring the network infrastructure required for an at-home workforce can be particularly complicated if you must manage a mix of worker-owned equipment like PCs and laptops, routers, and Wi-Fi appliances from different vendors and with a variety of OS software and firmware releases. Progent's background providing online support for both outdated and current technologies in virtual office solutions allows you to make cost-effective use of your available network infrastructure and provides you with fast access to top-tire consultants for making necessary updates. Services offered by Progent to assist you to implement a high-functioning telecommuting infrastructure include:

  • Virtual Private Network (VPN) connectivity allows you to create a secure tunnel for authorized at-home workers to access IT assets situated at your company data center or in the cloud. Progent can help you to deploy and maintain VPN connections between your at-home workforce and your key network resources by providing remote VPN configuration consulting. For businesses using Cisco's ASA security appliances, Progent's Cisco ASA Firewall consultants can assist your at-home workers to utilize Cisco's popular AnyConnect software to provide secure VPN tunneling for a broad range of endpoint devices including Microsoft Windows, macOS, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure products allow a telecommuter to see and interact with a data center computer's desktop. This technology provides network managers more control over the computing ecosystem of at-home employees and offers remote users a familiar experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
  • Routers connect home computer networks to the Internet and typically support VPN connections, local wireless connectivity, and firewalls. Progent offers top-tier remote consulting for integrating home routers from a range of manufacturers. See router configuration services from Cisco-certified experts.
  • Home Wireless networks, typically supporting families and guests, are commonly used by at-home employees to access their router for work. This can cause throughput as well as security problems. Progent can help businesses to resolve these issues by delivering expertise that include Aironet integration consulting, Cisco Meraki WiFi installation expertise, and Ubiquiti WiFi AP integration assistance.
  • Internet access methods affect the speed and reliability of connections between at-home workers and the corporate network. Line-of-business applications may require redundant Internet access in the event the primary connection breaks. Progent offers guidance for selecting service providers, choosing appropriate bandwidth and data volume offerings, and setting up fault-tolerant Internet access. See Internet connectivity integration services.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and maintaining a productive work-from-home solution for your Chesapeake, Virginia organization, call 1-800-993-9400 or refer to Contact Progent.