Expanding your telecommuter workforce can have a major impact on IT architecture, security, and corporate processes. Progent has two decades of background helping businesses of all sizes to design, deploy, manage, tune, and troubleshoot IT networks that incorporate at-home workers. Progent can help your Chattanooga organization to pick the right tools and adhere to leading practices in building and operating a safe virtual solution for teleworkers that promotes teamwork and delivers top business value. Progent offers services that go from on demand expertise for helping you over challenging technical bottlenecks to comprehensive project management to help you successfully complete mission-critical tasks.

Progent's consultants can help Chattanooga, Tennessee businesses to with any facet of building a high-functioning work-from-home environment by delivering infrastructure configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, cloud connectivity, helpdesk outsourcing, data security, data protection solutions, and streamlined management.

Network Infrastructure for Teleworkers
Integrating the network infrastructure required to support a remote workforce can be especially complex if you have to accommodate a combination of worker-owned equipment such as desktop computers and notebooks, Internet routers, and Wi-Fi appliances from various manufacturers and with a variety of OS software and firmware releases. Progent's background providing online help for both legacy as well as modern technologies in virtual office venues allows you to make cost-effective use of your existing network infrastructure and provides you with fast access to expertise for implement essential updates. Support services offered by Progent to assist your company to implement a high-functioning work-at-home infrastructure include:

  • Virtual Private Network (VPN) connectivity makes it possible to establish a secure connection for authorized remote employees to use IT assets situated at your corporate data center or in a public cloud. Progent's consultants can help your company to deploy and maintain VPN access between your teleworkers and your key IT resources by providing remote VPN configuration support. For businesses with Cisco's ASA firewalls, Progent's Cisco-certified ASA consultants can assist your remote workers to utilize Cisco's popular AnyConnect client software to provide safe VPN tunneling for a wide selection of endpoint devices such as Microsoft Windows, Mac, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure products allow a teleworker to see and interact with a data center computer's desktop. This gives IT managers significant control over the digital ecosystem of at-home employees and ensures them a consistent and more productive work experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
  • Routers connect home computer networks to the Internet and support VPN tunnels, local wireless networks, and firewall services. Progent can provide top-tier remote support for integrating routers from a variety of manufacturers. See router configuration support from Cisco-certified experts.
  • Home Wi-Fi networks, typically shared by the whole family and guests, are commonly utilized by telecommuters to connect to their router for work. This can cause throughput as well as cybersecurity issues. Progent can help businesses to mitigate these issues by delivering expertise that include Cisco Aironet configuration consulting, Cisco-certified Meraki WiFi deployment expertise, and Ubiquiti wireless AP integration assistance.
  • Internet access solutions affect the speed and reliability of connections between telecommuters and the company network. Line-of-business processes may require redundant Internet connections in the event the primary connection breaks. Progent can provide guidance for identifying Internet service providers, selecting sensible service offerings, and configuring high-availability Internet access. Refer to Internet connectivity integration services.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and maintaining an efficient telecommuter solution for your Chattanooga, Tennessee company, phone 1-800-993-9400 or visit Contact Progent.