Schaumburg Offsite Workforce Solutions Support Partner

Expanding your telecommuter workforce can have a major impact on network infrastructure, security, and corporate workflows. Progent has two decades of experience helping small and mid-size businesses to design, deploy, manage, tune, and troubleshoot IT networks that incorporate at-home workers. Progent can help your Schaumburg organization to pick the appropriate technologies and follow leading practices in building and operating a safe virtual office solution for telecommuters that facilitates collaboration and returns maximum value. Progent offers support services that go from as-needed expertise for getting you over occasional technical bottlenecks to full project management to help you carry out business-critical tasks.

Progent can help Schaumburg, Illinois businesses to with any aspect of building a high-performing work-at-home ecosystem by delivering infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, cloud connectivity, Call Desk outsourcing, security monitoring, backup/restore solutions, and centralized management.

Security for Telecommuters
Work-from-Home staff members commonly use their personal computing devices and often work in an unsecured physical area. This situation multiplies their susceptibility to cyber threats and calls for judicious configuration of firewalls, anti-malware tools, multi-factor authentication, remote endpoint monitoring, extensive user education, and the development of policies built on leading practices. Progent's veteran team of data security solutions consultants can assist you to design, implement and manage an effective cybersecurity solution that guards critical IT resources in environments that incorporate an at-home workforce.

Firewalls allow you to build a network environment that can be safely accessed by on-premises users and by teleworkers, mobile employees, vendors, customers, and other stakeholders. Modern firewall devices permit you to assign and control appropriate permissions to various groups of users and to expand your IT network and adjust your cybersecurity posture as your company evolves and as cyber threats become more sophisticated. Progent works with both new and older firewall devices from all leading vendors like Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. To learn more about Progent's firewall integration expertise, refer to firewall integration and support expertise.

Remote Endpoint Monitoring makes it easy to track the various computers used by teleworkers and either reject or identify and respond to modern threats like ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a small-footprint software agent is put on every secured endpoint device, watching all activity and using advanced machine learning and full execution context from SentinelOne to identify zero-day attacks before they can spread. When an attack is spotted, ProSight Active Security Monitoring instantly isolates the infected endpoint device from the corporate network to quarantine the malware. Because the ProSight Active Security Monitoring software agent is self-contained, endpoint devices remain protected even if they are not connected to the Internet. Progent is a SentinelOne Partner, reseller, and integrator. To find out more about ProSight ASM, go to remote endpoint security monitoring for teleworkers.

Progent's Duo authentication Services incorporate Cisco's Duo technology to protect against stolen passwords by using two-factor authentication. Duo supports single-tap identity verification with Apple iOS, Google Android, and other out-of-band devices. Using 2FA, when you sign into a secured online account and enter your password you are requested to confirm your identity on a unit that only you possess and that is accessed using a different ("out-of-band") network channel. A wide range of devices can be used for this second form of authentication such as an iPhone or Android or wearable, a hardware/software token, a landline telephone, etc. You may register multiple verification devices. To find out more about Duo identity authentication services, see Cisco Duo MFA two-factor authentication services for an at-home workforce.

Security Audits can assess the vulnerability of your information system to all types of external and local security attacks for a network that incorporates teleworkers. Progent can run online, automated security analysis scanning for quickly and affordably detecting a broad range of security weaknesses that can be found over the Internet. Progent's endpoint security audit experts, which can be managed by data security professionals with advanced credentials including CISM, ISSAP, and GIAC, can help you to audit your processes and policies and review your network infrastructure to enable you to design the highest level of protection for your telecommuters.

Horizon3.ai's NodeZero Penetration Testing Platform is a leading-edge penetration test (pentest) product family that supports automated testing of your at-home environment and your internal and perimeter networks so you can expose, prioritize, remediate, and verify security vulnerabilities before threat actors can exploit them. Progent's pentest experts can help you to deploy NodeZero to perform comprehensive pentests of your perimeter and your internal network in order to evaluate your current security profile. Progent's NodeZero experts can also help you to harden your network security and can assist you to plan and implement a cohesive cybersecurity strategy that streamlines management and provides maximum protection for on-premises, multi-cloud, at-home, and perimeter IT resources. To learn additional details about Progent's threat analysis services based on on NodeZero's PEN test platform, see Consulting Support for NodeZero's Pentest Platform.

Download White Paper: Protecting a Work-From-Home Network
To view or download a white paper describing key things to concentrate on for protecting an IT environment that incorporates work-from-home staff, click:
Protecting a Work-From-Home Environment White Paper. (PDF - 2.4 MB)

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and maintaining an efficient work-from-home solution for your Schaumburg, Illinois company, call 1-800-993-9400 or go to Contact Progent.