Ottawa Telecommuters Integration Advisor

Expanding your telecommuter workforce may have a significant impact on IT architecture, security/compliance, and corporate workflows. Progent has two decades of experience helping small and mid-size businesses to design, configure, manage, optimize, and troubleshoot IT networks that support at-home workers. Progent can help your Ottawa company to pick the appropriate technologies and follow leading practices in building and operating a secure virtual solution for telecommuters that facilitates collaboration and delivers maximum business value. Progent can provide services ranging from as-needed guidance for getting you past occasional technical roadblocks to comprehensive project management to help you successfully complete business-critical initiatives.

Progent can assist Ottawa, Ontario businesses to succeed with any aspect of building a high-performing telecommuting environment by delivering network infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, cloud integration, Call Desk augmentation, data security, backup/restore solutions, and streamlined management.

Cybersecurity for Teleworkers
At-home staff members typically utilize their own devices and often work in an unsecured physical space. This increases their susceptibility to cyber attacks and calls for judicious configuration of corporate firewalls, anti-malware tools, multi-factor authentication, remote monitoring, thorough user training, and the development of policies based on leading practices. Progent's veteran team of data security solutions experts can help your business to design, configure and maintain a compliant security solution that protects vital information assets in networks that include telecommuters.

Firewalls enable you to build a network environment that can be securely utilized by on-premises users as well as by an at-home workforce, mobile employees, suppliers, clients, and the public. Modern firewall devices allow you to configure and control appropriate permissions to various groups of users and to scale your IT network and modify your security as your company evolves and as cyber threats grow increasingly complex. Progent works with both new and legacy security devices from all leading manufacturers like Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. For more information about Progent's firewall support expertise, refer to firewall support expertise.

Remote Endpoint Monitoring makes it possible to watch over the various computers utilized by at-home workers and either reject or identify and mitigate modern cyber attacks like ransomware. With ProSight Active Security Monitoring (ASM) services, a small-footprint software agent is put on every secured endpoint device, monitoring all activity and using advanced machine learning from SentinelOne to detect zero-day attacks at inception. When an attack is spotted, ProSight ASM instantly isolates the targeted endpoint device from the network to quarantine the threat. Because the ProSight Active Security Monitoring software agent is self-contained, endpoints remain secure even when they are not connected to the Internet. Progent is a SentinelOne Partner, reseller, and integrator. To find out more about ProSight ASM, refer to remote endpoint monitoring for telecommuters.

Progent's Duo MFA Managed Services utilize Cisco's Duo cloud technology to protect against password theft by using two-factor authentication. Duo supports one-tap identity confirmation on iOS, Google Android, and other out-of-band devices. With Duo 2FA, whenever you log into a secured application and give your password you are requested to confirm who you are on a unit that only you possess and that is accessed using a separate network channel. A broad range of out-of-band devices can be used for this added form of authentication including a smartphone or watch, a hardware/software token, a landline telephone, etc. You may register several verification devices. For more information about Duo identity validation services, see Cisco Duo MFA two-factor authentication (2FA) services for teleworkers.

Security Audits can assess the exposure of your information system to all classes of external and local security threats for an environment that includes telecommuters. Progent can deploy remote, automated security inventory software for rapidly and economically uncovering a broad range of security holes that can be found via the Internet. Progent's security audit consulting services, which can be provided by data security professionals with top credentials such as CISA, CISSP, and GIAC, can assist you to audit your workflows and governance policies and review your network infrastructure to enable you to implement the highest level of security for your remote workers.

Horizon3.ai's NodeZero Penetration Testing Platform is a cutting-edge penetration test (pentest) product family that can deliver automated testing of your at-home connectivity solution and your internal and perimeter networks so you can identify, prioritize, remediate, and confirm cybersecurity weaknesses before threat actors can exploit them. Progent can assist you to use NodeZero to perform thorough penetration tests of your perimeter and your internal IT infrastructure so you can determine your present security profile. Progent's NodeZero experts can also assist you to harden your existing network security and can help you to design and implement a unified cybersecurity strategy that simplifies management and delivers maximum cyber defense for on-premises, multi-cloud, remote, and perimeter IT resources. To find out more information about Progent's threat assessment solutions powered by on NodeZero's penetration test products, visit Consulting Support for NodeZero's Pentest Platform.

Download White Paper: Securing a Work-From-Home (WFH) Network
To read or download a white paper describing critical things to focus on for protecting an IT environment that includes work-from-home staff, click:
Protecting a Work-From-Home (WFH) Environment White Paper. (PDF - 2.4 MB)

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and managing an efficient work-from-home environment for your Ottawa, Ontario company, call 1-800-993-9400 or refer to Contact Progent.