Enlarging your telecommuter workforce may have a major impact on IT architecture, security/compliance, and company processes. Progent has 20 years of experience helping businesses of all sizes to design, configure, administer, tune, and debug IT networks that incorporate work-from-home employees. Progent can assist your Dallas organization to select the right tools and adhere to leading practices in creating and operating a safe virtual ecosystem for telecommuters that promotes collaboration and returns maximum value. Progent can provide support services ranging from as-needed guidance for getting you past challenging IT bottlenecks to full project management to help you successfully complete business-critical initiatives.

Progent's consultants can assist Dallas, Texas companies to succeed with any facet of creating a high-functioning remote work ecosystem by providing infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, Call Desk services, security and compliance, backup/restore solutions, and centralized management.

Security and Compliance for Remote Workers
Work-from-Home (WFH) staff members typically utilize their personal computers and usually operate in an unsecured physical area. This multiplies their vulnerability to cyber attacks and calls for judicious configuration of firewalls, AV tools, MFA-based identity verification, remote monitoring, extensive end-user training, and the development of security policies built on best practices. Progent's veteran team of cybersecurity support experts can assist you to plan, implement and manage a compliant security solution that protects critical information assets in environments that include at-home workers.

Firewall Integration Services for At-Home WorkersFirewalls enable you to create a network environment that can be safely accessed by local users as well as by telecommuters, mobile workers, suppliers, customers, and the public. Modern firewall appliances allow you to assign and control different permissions to various groups of users and to scale your IT network and adjust your cybersecurity posture as your business evolves and as cyber threats become increasingly complex. Progent works with both new and older security devices from all leading manufacturers including Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. To learn more about Progent's firewall support services, see firewall integration and support expertise.

Remote Security Monitoring and Management Services for At-Home WorkersRemote Endpoint Security Monitoring makes it possible to track the disparate computers utilized by telecommuters and either block or identify and mitigate modern threats like ransomware. With ProSight Active Security Monitoring (ASM) services, a lightweight software agent is put on every protected endpoint device, monitoring all activity and utilizing state-of-the-art behavioral threat analysis from SentinelOne to detect new attacks at inception. When an attack is spotted, ProSight ASM immediately isolates the infected endpoint device from the corporate network to contain the threat. Since the ProSight Active Security Monitoring agent is self-contained, endpoints stay secure even when they are disconnected from the Internet. Progent is a SentinelOne Partner, reseller, and integrator. For details about ProSight ASM, go to remote endpoint security monitoring for at-home workers.

Two-factor Authentication Services for Remote WorkersProgent's Duo authentication Services incorporate Cisco's Duo technology to protect against stolen passwords by using two-factor authentication. Duo enables one-tap identity confirmation on Apple iOS, Android, and other personal devices. With Duo 2FA, whenever you log into a protected application and enter your password you are asked to confirm who you are via a unit that only you have and that uses a different network channel. A wide selection of devices can be used for this added means of ID validation such as an iPhone or Android or wearable, a hardware token, a landline phone, etc. You can register several validation devices. For details about ProSight Duo identity authentication services, refer to Duo MFA two-factor authentication (2FA) services for an at-home workforce.

Security Audit Services for At-Home WorkersSecurity Audits can evaluate the exposure of your information system to all types of outside and internal security threats for an environment that includes at-home workers. Progent can deploy online, automated security analysis software for quickly and affordably uncovering a broad range of security gaps that can be found over the Internet. Progent's endpoint security assessment experts, which can be provided by security experts with advanced credentials including CISM, CISSP, and GIAC, can help you to evaluate your operations and policies and assess your network architecture to enable you to implement the highest level of protection for your at-home workers.

NodeZero Pen Testing for Work-from-Home EnpointsHorizon3.ai's NodeZero Penetration Testing Platform is a leading-edge penetration test (pentest) product family that supports automated testing of your work-from-home environment and your internal and perimeter networks to help you find, prioritize, fix, and confirm cybersecurity vulnerabilities before malicious hackers can take advantage of them. Progent can assist you to deploy NodeZero to perform thorough pentests of your perimeter and your internal IT infrastructure in order to evaluate your current security posture. Progent's NodeZero experts can also help you to harden your existing network security and can help you to design and implement a unified cybersecurity strategy that streamlines management and provides maximum protection for on-prem, multi-cloud, remote, and perimeter IT resources. To learn additional details about Progent's threat assessment solutions based on on NodeZero's pentest platform, refer to Consulting Services for NodeZero's PEN Test Platform.

Download White Paper: Securing a Work-From-Home (WFH) Network
To view or download a white paper about key areas to focus on for protecting a network that includes work-from-home staff, click:
Securing a Work-From-Home Environment White Paper. (PDF - 2.4 MB)

Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and maintaining a productive telecommuter environment for your Dallas, Texas company, call 1-800-993-9400 or go to Contact Progent.