Expanding your at-home workforce can have a significant effect on IT infrastructure, cybersecurity, and company processes. Progent has 20 years of experience helping SMBs to plan, deploy, administer, tune, and troubleshoot IT networks that incorporate work-from-home employees. Progent can help your Baton Rouge organization to select the appropriate technologies and follow leading practices in building and maintaining a secure virtual office ecosystem for telecommuters that promotes collaboration and returns top value. Progent can provide services ranging from on demand guidance for getting you past challenging technical roadblocks to comprehensive project management or co-management to help you successfully complete business-critical initiatives.

Progent can assist Baton Rouge, Louisiana businesses to succeed with any aspect of building a high-performing remote work ecosystem by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, Call Desk augmentation, data security, data protection solutions, and centralized management.

Security for At-Home Workers
Work-from-Home (WFH) staff members typically use their personal devices and usually work in a poorly secured physical environment. This situation increases their susceptibility to cyber threats and requires judicious configuration of firewalls, anti-malware tools, MFA-based identity verification, remote monitoring, intensive end-user education, and the development of security policies based on leading practices. Progent's veteran team of data security support experts can assist you to plan, implement and manage an effective security solution that protects vital information assets in networks that incorporate at-home workers.

Firewall Integration Services for At-Home WorkersFirewalls allow companies to build a network that can be securely utilized by on-premises users as well as by teleworkers, mobile workers, vendors, clients, and other stakeholders. Modern firewall devices allow you to assign and control different access rights to different groups of users and to scale your network and adjust your security profile as your company evolves and as network attacks grow more sophisticated. Progent works with both current and legacy security devices from all major vendors including Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. To find out more about Progent's firewall integration expertise, go to firewall configuration and support services.

Remote Security Monitoring and Management Services for TeleworkersRemote Endpoint Monitoring makes it easy to watch over the disparate devices used by an at-home workforce and either block or spot and respond to the latest threats like ransomware. With ProSight Active Security Monitoring (ASM) services, a small-footprint software agent is put on every protected endpoint device, monitoring all activity and using advanced behavioral threat analysis from SentinelOne to detect zero-day threats on arrival. When an attack is discovered, ProSight ASM immediately isolates the impacted endpoint device from the network to quarantine the threat. Since the ProSight Active Security Monitoring agent is self-contained, endpoint devices stay protected even when they are disconnected from the Internet. Progent is a SentinelOne Partner, reseller, and integrator. For details about ProSight ASM, see remote endpoint security monitoring for an at-home workforce.

Two-factor Authentication (2FA) Services for TelecommutersProgent's Duo MFA Managed Services utilize Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo supports single-tap identity confirmation on iOS, Google Android, and other out-of-band devices. Using 2FA, when you log into a protected online account and enter your password you are asked to verify your identity on a device that only you possess and that uses a separate network channel. A wide range of devices can be used as this second means of authentication including a smartphone or wearable, a hardware token, a landline phone, etc. You can register multiple verification devices. For details about ProSight Duo identity validation services, refer to Cisco Duo MFA two-factor authentication services for an at-home workforce.

Security Audit Services for At-Home WorkersSecurity Audits can assess the vulnerability of your network to all classes of external and internal security threats for an environment that includes telecommuters. Progent can deploy remote, automated cybersecurity inventory software for rapidly and affordably detecting a broad range of security gaps that can be found via the Internet. Progent's security audit consulting services, which can be provided by security professionals with advanced credentials including CISM, ISSAP, and GIAC, can assist your company to audit your procedures and policies and assess your IT architecture to enable you to implement top-level security for your at-home workers.

NodeZero Pentetration Testing for At-Home WorkersHorizon3.ai's NodeZero Penetration Testing Platform is a cutting-edge penetration test (pentest) product family that supports autonomous testing of your work-from-home connectivity solution and your internal and perimeter networks to help you find, rank, fix, and verify cybersecurity vulnerabilities before threat actors can exploit them. Progent's pentest experts can assist you to use NodeZero to perform comprehensive pentests of your network perimeter and your internal IT infrastructure in order to evaluate your current security profile. Progent can also assist you to harden your existing network security and can assist you to plan and implement a cohesive cybersecurity strategy that simplifies management and delivers optimum protection for on-premises, multi-cloud, at-home, and perimeter IT assets. To find out additional information about Progent's threat assessment services based on on NodeZero's penetration test products, see Consulting Support for NodeZero's Pentest Products.

Download White Paper: Securing a Work-From-Home (WFH) Environment
To view or download a white paper describing key things to concentrate on for protecting a network that includes work-from-home staff, click:
Securing a Work-From-Home Environment White Paper. (PDF - 2.4 MB)

Contact Progent for Remote Workforce Support Services
To contact Progent about building and managing an efficient work-from-home solution for your Baton Rouge, Louisiana organization, phone 1-800-993-9400 or go to Contact Progent.