Expanding your remote workforce may have a significant impact on IT architecture, security, and corporate processes. Progent has two decades of background helping SMBs to design, configure, manage, optimize, and debug IT networks that incorporate at-home workers. Progent can assist your Seattle company to select the appropriate technologies and follow best practices in building and operating a safe virtual ecosystem for telecommuters that promotes collaboration and delivers maximum value. Progent offers services that go from on demand guidance for helping you past occasional technical roadblocks to comprehensive project management or co-management to help you successfully complete business-critical initiatives.

Progent can assist Seattle, Washington businesses to with any aspect of creating a high-functioning remote work ecosystem by providing network infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, helpdesk outsourcing, security and compliance, backup/restore solutions, and streamlined management.

Voice/Video Conferencing for an At-Home Workforce
A broad range of video conferencing products from major vendors enable online discussions, video conferencing, chat sessions, and screen/content sharing for both local users and telecommuters. Many companies use multiple conferencing products to accommodate their different partners and customers. Progent can help your organization to maintain your existing voice/video conferencing environment and enhance the productivity of your remote employees.

  • Skype for Business is Microsoft's leading communications product that supports real-time presence, IM, audio and video conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified specialists who can assist you to configure and manage Skype for Business client software to support your at-home workforce. To learn more about Progent's support services for Skype for Business, refer to Skype for Business consulting experts.
  • FaceTime is Apple's group video calling app for iOS, iPadOS, iPod and Mac devices. FaceTime runs over Wi-Fi or cellular Internet connections. Current editions of FaceTime allow as many as 32 concurrent users for voice/video calls. To learn more about Progent's consulting expertise for Apple FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for virtually all computing devices. Offered through Cisco's Webex Cloud platform, Webex services include sharing specific content or screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, session recording, plus revision and playback for future reference and training. To learn more about Progent's consulting expertise for Webex as well as for additional video conferencing products from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conversations, contacts, and content with features that include voice/video conferencing, persistent threaded chat, plus data sharing. To learn more about Progent's support services for Teams and for other Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging services for these products and help your business to tune your WAN architecture to run them.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and maintaining an efficient telecommuter solution for your Seattle, Washington company, call 1-800-993-9400 or go to Contact Progent.

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