In addition to offering rapid contact with high-level network professionals and subject matter experts to assist Seattle, Washington businesses to resolve specific technical problems or longer-term projects, Progent offers short-term staffing to deliver more broadly defined assistance like desktop support, IT management, and Help Desk call center services. On-demand staffing makes it possible for businesses to deal with planned or surprise peaks in the need for network services, which may result from situations like company mergers, data center moves, technology migration, paradigm shifts like telecommuting, disaster recovery, seasonal variations, or regulatory changes. Temporary IT staff augmentation can also cover gaps left by the absence of in-house staff members because of scheduled vacations, illness, resignation, etc.

Advantages of Progent's Short-Term Staffing Program
Progent's short-term supplemental staffing services give businesses the ability to respond to surges in demand for IT personnel without dealing with the costs and delays that come with reviewing and hiring appropriate IT personnel and without the risk of increasing your permanent head count.

Key features of Progent's temporary supplemental staffing services include:

  • Rapid availability of seasoned IT professionals
  • Easy initiation, termination, and resumption of services
  • Seamless augmentation of your in-house IT team
  • Comprehensive documentation of all services performed
  • Optional escalation from Tier 1 up to Tier 3 support so even the toughest problems get resolved fast
  • Close working relationship with a top-level, full-service resource for network support
Progent's Co-managed Center Service
Progent's shared Help Desk Call Center program is a specialized flexible staff expansion alternative that enables IT organizations to share the work of Help Desk support transparently between their full-time IT staff and Progent's nationwide pool of technical support specialists. Working as a seamless extension of your full-time Call Center, Progent's shared Call Center service is a joint support alternative based on by the industry's leading shared professional services tool for streamlining, service calls, ticketing, assigning responsibility, tracking progress, and producing documentation.

Why Choose Progent?
Progent has two decades of background providing remote and on-premises IT services for businesses across the United States. Progent's engineers have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading vendors. Progent's cybersecurity experts have earned advanced certifications including CISSP, CISA, and GIAC. Learn more about Progent's industry certifications.

Progent's Areas of Expertise for Seattle, Washington Organizations
Progent's nationwide roster of certified engineers can provide Seattle, Washington organizations a broad array of online technical guidance and debugging expertise. Areas of expertise covered under Progent's consulting program for IT service firms include:

Contact Progent for Temporary IT Staffing for Seattle, Washington Companies
To find out more about Progent's temporary staff augmentation services for Seattle, Washington businesses, call 800-993-9400 or visit Contact Progent.