Mobile Technology Consulting

Consulting Support for BlackBerry Technology
BlackBerry mobile smartphones were once one of the most popular products for achieving mobile connectivity to email, scheduling, web applications, and other vital business data. Progent offers Seattle, Washington businesses support from BlackBerry-certified experts who can help businesses to manage existing BlackBerry environments or migrate efficiently to a more popular mobile solution.

As the complexity of small business networks has expanded, and as the demand for world-class security, reliability, and disaster recovery has grown to be the norm for companies of any size, effective integration and support of BlackBerry solutions has become increasingly difficult. To address issues like data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging servers and shared databases, small businesses often turn to outside support professionals who specialize in RIM BlackBerry installation and maintenance.

Progent can provide the services of BlackBerry-premier engineers who can help small businesses to plan, manage, and repair BlackBerry environments economically and effectively, doing away with the need for an in-house BlackBerry solutions specialist and lowering the expense and hassle of supporting mobile work groups. Progent's BlackBerry technology engineers have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This breadth of experience, combined with Progent's proven online service delivery capabilities, gives small companies an affordable solution for integrating BlackBerry products seamlessly into their IT system.

Progent's experts can assist your company with SQL Server 2019 integration consulting, SQL Server 2016 management support, and Exchange Server setup so that your database and email systems operate optimally with BlackBerry BES Server. Progent can also show you how to migrate from older editions of BlackBerry and Microsoft software, set up easy-to-use management utilities so you can monitor and control BlackBerry devices throughout your business, define security policies that are right for your business, customize mobile applications, and ensure that your network infrastructure is properly configured to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is incorporated in your regular backup processes in order that it can be recovered quickly and safely.

Seattle Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Seattle Metro Area.

Integration Help for BlackBerry Enterprise Server (BES)
RIM's advanced solution for managing large collections of BlackBerry devices is the BlackBerry BES Server. This powerful software enables Exchange, Domino, or Groupwise users to send and receive messages that stay encrypted during transit to ensure maximum security. BES Server also streamlines a wide selection of critical administrative tasks that span from BlackBerry setup and updates to mobile security and fault tolerance.

Progent's BlackBerry-premier engineers can help you use BlackBerry Enterprise Server to do routine jobs such as:

• Deploy and manage applications
• Schedule smartphone, program, and policy updates
• Upgrade BlackBerry device software wirelessly
• Manage user and group configurations with BES Server's extensive library of policies

Progent's BlackBerry-certified consultants can also assist your company to use BlackBerry BES Server to perform key tasks not available with the less advanced BlackBerry Enterprise Server Express. These procedures include:

• Configure and manage BES Server's fault-tolerant infrastructure based on VMware
• Deploy BlackBerry smartphones wirelessly
• Establish custom administration roles
• Automatically track and report on the overall health of your system

Progent's Online BlackBerry-certified Consulting Services is Quick and Affordable
For businesses in Seattle, Washington who want fast and economical help from a qualified BlackBerry support professional, Progent delivers effective remote help from a veteran network support team who have delivered network solutions to companies in every state in the U.S. (Refer to Progent's client testimonials.)

Online consulting services avoids travel expense and allows consultants to resolve technical issues rapidly, allowing you to reduce wasted productivity. Progent's RIM BlackBerry consultants have been awarded certifications in all BlackBerry technologies and can provide professional help in fields including resolving synchronization problems, setting up BlackBerry Enterprise Server, and designing a secure, fault-tolerant network infrastructure for BlackBerry users. Credentials held and practice areas mastered by Progent's BlackBerry professionals include:

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for deploying, administering, monitoring, and maintaining one or several BlackBerry BES Servers in an email system based on Exchange. Progent's BlackBerry engineer offers expertise in key technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can help you to add and delete BlackBerry smartphone clients on Microsoft Exchange and Microsoft Active Directory, set up, track, and administer BlackBerry BES Server, manage BlackBerry handhelds and client accounts, back up and support storage groups, configure permissions, install the MDS and Instant Messaging, install push and pull access control lists, manage Exchange data flow, generate, update, and apply WLAN and Virtual Private Network configurations, set up SNMP traps, and generate management reports to summarize SNMP data.

Progent's BlackBerry-certified expert can help you with your BlackBerry solution in a number of environments that can include Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help your company to design, deploy, test, repair, and produce documentation for a mobile wireless environment based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's advanced engineering support services for BlackBerry technology include business and network needs analysis, solution architecture, deployment planning and execution, performance tuning, design of a high-availability architecture, information backup and disaster recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your technical objectives and to create a mobile wireless environment that fits within your IT budget and supports your business plans. Progent can clarify the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your existing network architecture's suitability to accommodate a BlackBerry Enterprise Server, help your organization to determine which administration model and physical components meet your requirements, and evaluate your messaging system topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can make informed choices concerning alternatives for software versions, processors and mass storage, network architecture, and application configuration.

To maximize system security, Progent's BlackBerry-certified expert can assist you to select and configure sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-premier security specialists to perform network-wide security vulnerability and compliance validation and suggest improvements to support your BlackBerry environment.

Call or Email Progent for Help from a BlackBerry-Qualified Specialist
To contact Progent about professional assistance for BlackBerry wireless solutions, phone 1-800-993-9400 or see Contact Progent.