Expanding your remote workforce can have a major effect on IT infrastructure, security, and company processes. Progent has two decades of background helping SMBs to plan, deploy, manage, optimize, and troubleshoot IT environments that support a remote workforce. Progent can assist your Schaumburg organization to select the right tools and follow best practices in creating and maintaining a secure virtual ecosystem for teleworkers that facilitates collaboration and returns top business value. Progent can provide support services ranging from as-needed guidance for getting you past occasional technical roadblocks to comprehensive project management to help you carry out mission-critical initiatives.

Progent can help Schaumburg, Illinois organizations to with any aspect of creating a high-performing telecommuting ecosystem by providing infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud connectivity, Help Desk augmentation, cybersecurity, backup/restore solutions, and streamlined management.

Voice/Video Conferencing for Telecommuters
A broad selection of video conferencing products from major technology companies support virtual discussions, video conferencing, chat, and screen/content sharing for both onsite workers and teleworkers. Many companies utilize a mix of conferencing products to meet the needs of their different partners and clients. Progent can assist you to maintain your existing voice/video conferencing ecosystem and enhance the productivity of your at-home workforce.

  • Skype for Business is Microsoft's leading communications product that supports presence, instant messaging, voice and video conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified specialists who can assist your company to set up and maintain Skype for Business clients to accommodate your at-home workforce. For details about Progent's consulting expertise for Skype for Business, refer to Skype for Business integration experts.
  • FaceTime is Apple's group video calling app for compatible iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Later versions of FaceTime support as many as 32 simultaneous users for voice/video calls. For details about Progent's consulting expertise for FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for most desktop or mobile devices. Offered via Cisco's Webex Cloud, Webex services include sharing granular content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint, network-based recording, plus revision and playback for future reference and training. For details about Progent's support services for Cisco Webex and for additional IP video solutions from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conferencing, contacts, and content with capabilities that include voice/video calling, threaded chat, plus data sharing. For details about Progent's consulting expertise for Teams as well as for additional Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting services for these products and assist you to optimize your network infrastructure to run them.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and maintaining an efficient telecommuter environment for your Schaumburg, Illinois business, phone 1-800-993-9400 or visit Contact Progent.

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