Enlarging your at-home workforce can have a major impact on IT architecture, security, and corporate processes. Progent has two decades of background helping businesses of all sizes to plan, deploy, manage, tune, and debug IT networks that support a remote workforce. Progent can help your Schaumburg company to select the right technologies and follow best practices in building and operating a safe virtual office ecosystem for teleworkers that promotes teamwork and delivers top business value. Progent can provide services that go from as-needed guidance for helping you past occasional IT bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.

Progent's consultants can assist Schaumburg, Illinois organizations to with any aspect of building a high-performing telecommuting ecosystem by providing network infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, cloud integration, Help Desk outsourcing, security monitoring, data protection solutions, and unified management.

Infrastructure for a Remote Workforce
Setting up the network infrastructure required for a remote work environment can be especially complicated if you must manage a mix of personal equipment such as PCs and laptops, Internet routers, and wireless appliances from different manufacturers and with a mix of operating systems and firmware levels. Progent's experience delivering online help for both legacy as well as modern IT products in remote office solutions allows you to make efficient use of your available network infrastructure and provides you with ready access to top-tire consultants for implement essential updates. Services available from Progent to help you to implement a high-functioning work-at-home infrastructure include:

  • VPN technology makes it possible to establish a secure tunnel for authorized at-home workers to access IT assets situated at your company datacenter or in the cloud. Progent's consultants can assist your company to deploy and manage VPN connections between your at-home workforce and your key network resources by providing online VPN integration consulting. For businesses with Cisco's ASA security appliances, Progent's Cisco-certified ASA experts can assist your telecommuters to utilize Cisco's AnyConnect software for safe VPN connections for a broad range of endpoint devices such as Microsoft Windows, macOS, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure platforms enable an at-home worker to view and interact with a remote computer's desktop. This technology provides network managers substantial control over the computing ecosystem of telecommuters and ensures them a familiar experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
  • Routers connect at-home computer networks to the Internet and typically support VPN connections, local wireless connectivity, and firewall services. Progent offers expert online consulting for configuring home routers from a variety of manufacturers. See router configuration services from Cisco-certified consultants.
  • Home Wireless networks, typically supporting an entire household and guests, are commonly used by at-home employees to access their router for work. This can create performance and security issues. Progent can assist you to mitigate these issues by delivering expertise that include Aironet integration expertise, Cisco Meraki wireless deployment expertise, and Ubiquiti Unifi wireless access point integration help.
  • Internet access methods affect the speed and reliability of connections between telecommuters and the company data center. Vital processes might demand backup Internet connections in the event the normal connection fails. Progent can provide guidance for identifying Internet service providers, choosing sensible service packages, and setting up high-availability Internet access. Refer to Internet access integration services.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and maintaining a productive telecommuter solution for your Schaumburg, Illinois company, phone 1-800-993-9400 or go to Contact Progent.