Expanding your remote workforce may have a significant impact on network infrastructure, security, and company workflows. Progent has 20 years of background assisting small and mid-size businesses to design, deploy, manage, optimize, and troubleshoot IT networks that support work-from-home employees. Progent can assist your Savannah company to select the right technologies and adhere to best practices in creating and operating a safe virtual office solution for teleworkers that promotes teamwork and returns top business value. Progent offers services ranging from as-needed guidance for getting you over challenging IT bottlenecks to full project management or co-management to help you successfully complete business-critical initiatives.

Progent can help Savannah, Georgia organizations to with any facet of creating a high-functioning remote work ecosystem by providing infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud integration, Call Desk outsourcing, security monitoring, backup/restore solutions, and streamlined management.

IP Voice Solutions for an At-Home Workforce
Extending the business phone environment to include remote users is vital to maintaining an effective at-home workforce. A broad range of cloud-centric VoIP platforms are used by small and mid-size businesses to support telecommuters. Many enterprises depend on Cisco's current or older platforms for IP voice solutions. Progent can help businesses of all sizes to design or tune a telecommuter VoIP service that provides the versatility, transparency and security required for remote users. Progent's Cisco-certified CCIE IP Voice consultants can provide advanced support to help businesses tune their current Cisco IP voice systems to support a growing remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers high-end IP telephony features to devices like IP phones, media processing platforms, VoIP gateways, and mixed media applications used throughout the network. CUCM manages additional combined media services such as messaging, video conferencing, and customer interaction networks. For more information about Progent's Cisco Unified CM or CUCM support, refer to Cisco Unified Communications Manager consulting services.
  • Cisco CallManager is Cisco's earlier call-processing software and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can assist you to support your current CallManager environment or upgrade smoothly to Cisco's modern IP telephony solutions. To learn about Progent's support services for CallManager and Cisco's other early VoIP products, refer to CallManager consulting services.
  • Cisco IP Gateways enable connectivity with public telephony networks and with users operating outside the corporate perimeter such as telecommuters. Progent offers expert support for Cisco's legacy IP gateways including the UC520, UC540 and UC560 products and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration consulting.
  • Additional VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to enhance your WAN architecture to support these VoIP solutions and provide on-demand integration and debugging expertise.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and maintaining an efficient telecommuter environment for your Savannah, Georgia business, call 1-800-993-9400 or refer to Contact Progent.