Enlarging your remote workforce may have a significant effect on network infrastructure, security/compliance, and company workflows. Progent has 20 years of background assisting small and mid-size businesses to plan, deploy, administer, optimize, and debug IT environments that support work-from-home employees. Progent can help your São Paulo organization to pick the right tools and follow leading practices in creating and operating a secure virtual office solution for teleworkers that promotes collaboration and returns top value. Progent offers support services that go from as-needed guidance for getting you over challenging IT bottlenecks to full project management to help you carry out mission-critical initiatives.

Progent can help São Paulo, São Paulo companies to succeed with any facet of creating a high-functioning remote work ecosystem by providing infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, Call Desk augmentation, endpoint security, data protection solutions, and centralized management.

IP Voice Solutions for Telecommuters
Expanding the corporate PBX environment to accommodate telecommuters is critical to maintaining a productive work-at-home solution. A variety of cloud-based IP voice platforms are used by SMBs to support telecommuters. Many larger organizations depend on Cisco's modern or legacy platforms for VoIP solutions. Progent can help businesses of all sizes to design or tune a remote VoIP service that delivers the versatility, transparency and security required for teleworkers. Progent's Cisco-certified CCIE Voice experts can provide high-level support to help businesses optimize their existing Cisco VoIP systems to handle an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers high-end IP telephony features to devices like VoIP phones, media processing products, VoIP gateways, and mixed media apps deployed throughout the network. CUCM manages other mixed media services like messaging, voice/video conferencing, and team interaction networks. For more information about Progent's CUCM support, visit Cisco Unified CM consulting services.
  • Cisco CallManager is Cisco's earlier call-processing agent and has been superseded by CUCM. Progent can help you to maintain your existing CallManager deployment or migrate efficiently to Cisco's current IP telephony products. To learn about Progent's support services for CallManager and Cisco's other legacy IP voice platforms, refer to CallManager consulting.
  • Cisco IP Gateways enable connectivity with public telephony networks and with clients working outside the corporate firewall like at-home workers. Progent can provide consulting expertise for Cisco's legacy IP gateways including the UC520, UC540 and UC560 series as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
  • Additional VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to update your WAN infrastructure to work with these solutions and deliver on-demand integration and debugging services.

Contact Progent for Remote Workforce Support Services
To contact Progent about building and maintaining an efficient telecommuter environment for your São Paulo, São Paulo business, call 1-800-993-9400 or visit Contact Progent.