Expanding your at-home workforce may have a significant impact on IT infrastructure, security/compliance, and corporate workflows. Progent has 20 years of experience assisting businesses of all sizes to plan, configure, manage, tune, and debug IT environments that support work-from-home employees. Progent can assist your São José dos Campos company to pick the appropriate tools and follow best practices in building and maintaining a safe virtual office ecosystem for telecommuters that facilitates collaboration and delivers maximum business value. Progent offers services that go from on demand expertise for helping you over occasional technical bottlenecks to full project management to help you successfully complete business-critical initiatives.

Progent can assist São José dos Campos, São Paulo companies to succeed with any facet of building a high-functioning work-from-home ecosystem by delivering network infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, helpdesk outsourcing, security monitoring, backup/restore solutions, and centralized management.

Network Infrastructure for Teleworkers
Setting up the network infrastructure required to support an at-home workforce can be especially complex if you must accommodate a mix of personal equipment like desktop computers and notebooks, Internet routers, and wireless appliances from an assortment of manufacturers and with a variety of operating systems and firmware levels. Progent's background delivering online help for both legacy as well as modern technologies in virtual office solutions allows you to make efficient use of your existing network infrastructure and offers fast access to expertise for implement essential updates. Support services available from Progent to assist you to implement a productive work-at-home infrastructure include:

  • Virtual Private Network (VPN) technology makes it possible to establish a safe tunnel for authorized at-home workers to access IT assets located at your company data center or in the cloud. Progent's consultants can help your company to deploy and maintain VPN access between your teleworkers and your key network resources by providing remote VPN integration support. For businesses with Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall experts can help your remote workers to set up Cisco's popular AnyConnect client software to provide safe VPN connections for a wide range of devices including Microsoft Windows, Mac, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) products enable an at-home worker to see and use a data center PC's desktop. This provides IT managers substantial control over the digital ecosystem of at-home employees and offers remote users a familiar experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
  • Routers connect home networks to the Internet and typically support VPN tunnels, home wireless connectivity, and firewall services. Progent can provide top-tier remote support for configuring routers from a variety of vendors. See router integration services from Cisco-certified consultants.
  • Home Wireless networks, often supporting families and visitors, are commonly used by at-home employees to access their Internet router for work. This can create performance as well as cybersecurity issues. Progent can assist businesses to resolve these problems by delivering services that include Aironet integration consulting, Cisco-certified Meraki wireless installation expertise, and Ubiquiti WiFi AP setup help.
  • Internet connectivity solutions impact the speed and availability of connections between at-home workers and the company data center. Line-of-business processes may demand redundant Internet access in case the primary connection fails. Progent offers expertise for identifying service providers, choosing appropriate service offerings, and configuring redundant Internet connections. See Internet connectivity integration services.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and managing a productive work-from-home solution for your São José dos Campos, São Paulo organization, call 1-800-993-9400 or visit Contact Progent.