Expanding your remote workforce may have a major impact on network architecture, security/compliance, and company workflows. Progent has two decades of experience assisting small and mid-size businesses to plan, deploy, administer, optimize, and troubleshoot IT environments that support work-from-home employees. Progent can help your Santos organization to select the appropriate technologies and adhere to best practices in building and operating a safe virtual office solution for teleworkers that facilitates teamwork and returns maximum business value. Progent offers support services that go from as-needed guidance for helping you over challenging IT bottlenecks to full project management to help you carry out mission-critical tasks.

Progent's consultants can help Santos, São Paulo companies to succeed with any aspect of building a high-performing work-at-home environment by delivering network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, cloud connectivity, helpdesk augmentation, data security, backup/restore solutions, and streamlined management.

Voice/Video Conferencing for At-Home Workers
A broad range of video conferencing platforms from leading technology companies support online discussions, video and voice conferencing, chat, and screen/content sharing for both local workers and telecommuters. Many organizations utilize a mix of products to accommodate their different partners and clients. Progent can help you to maintain your existing conferencing environment and optimize the engagement of your remote employees.

  • Skype for Business is Microsoft's popular communications product that enables real-time presence, instant messaging, voice and video conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified specialists who can assist your company to set up and maintain Skype for Business client software to support your at-home employees. To learn more about Progent's consulting expertise for Skype for Business, see Skype for Business consulting services.
  • FaceTime is Apple's multiuser video phone app for compatible iOS and macOS computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Later editions of FaceTime support as many as 32 simultaneous users for voice/video calls. For details about Progent's consulting expertise for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for virtually all desktop or mobile devices. Offered via Cisco's Webex Cloud platform, Webex services include sharing discrete content or screens, presentations that embed rich media such as Microsoft PowerPoint, session capture, plus revision and playback for future reference. To learn more about Progent's support services for Cisco Webex as well as for additional IP video solutions from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conversations, contacts, and information with capabilities such as video calling, persistent threaded chat, plus data sharing. For details about Progent's consulting services for Microsoft Teams as well as for additional Microsoft 365 products, see Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging expertise for these products and assist you to tune your WAN architecture to host them.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and managing a productive telecommuter solution for your Santos, São Paulo company, phone 1-800-993-9400 or visit Contact Progent.

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