Santiago Offsite Workforce Integration Support

Expanding your at-home workforce may have a significant effect on IT architecture, security/compliance, and company processes. Progent has 20 years of experience assisting SMBs to design, deploy, manage, tune, and debug IT environments that support at-home workers. Progent can help your Santiago organization to select the appropriate tools and follow best practices in building and maintaining a safe virtual office ecosystem for teleworkers that promotes teamwork and delivers top value. Progent offers support services ranging from on demand guidance for getting you over occasional IT bottlenecks to comprehensive project management to help you successfully complete mission-critical initiatives.

Progent's consultants can help Santiago, Región Metropolitan organizations to with any aspect of building a high-functioning telecommuting environment by delivering network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, Call Desk augmentation, security monitoring, backup/restore solutions, and unified management.

Security for At-Home Workers
Work-from-Home employees commonly utilize their personal devices and usually operate in an unsecured physical space. This multiplies their vulnerability to cyber attacks and calls for judicious configuration of corporate firewalls, anti-malware tools, multi-factor authentication, remote endpoint monitoring, thorough end-user education, and the development of policies built on best practices. Progent's seasoned group of data security support consultants can assist you to plan, deploy and manage a compliant security solution that protects critical IT assets in environments that incorporate at-home workers.

Firewalls enable companies to build a network that can be securely accessed by local users and by telecommuters, mobile workers, vendors, customers, and the public. Next-generation firewall appliances allow you to configure and manage different access rights to various groups of users and to expand your IT network and modify your security as your business evolves and as network attacks become increasingly sophisticated. Progent supports both new and older firewall appliances from all leading manufacturers including Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. For more information about Progent's firewall integration expertise, see firewall support services.

Remote Endpoint Security Monitoring makes it easy to watch over the various computers used by at-home workers and either reject or identify and mitigate modern threats like ransomware. With ProSight Active Security Monitoring services, a small-footprint software agent is installed on each secured endpoint device, watching all activity and using state-of-the-art machine learning and full execution context from SentinelOne to detect zero-day threats at inception. When a cyberattack is discovered, ProSight Active Security Monitoring instantly disconnects the targeted endpoint device from the corporate network to contain the threat. Since the ProSight ASM software agent is self-contained, endpoints remain secure even if they are disconnected from the Internet. Progent is a SentinelOne Partner, dealer, and integrator. For details about ProSight Active Security Monitoring, refer to remote endpoint monitoring for an at-home workforce.

Progent's Duo MFA Services incorporate Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication. Duo supports one-tap identity verification with iOS, Android, and other out-of-band devices. With Duo 2FA, when you sign into a secured online account and give your password you are requested to verify who you are on a device that only you possess and that is accessed using a separate network channel. A wide selection of out-of-band devices can be used as this second means of ID validation such as an iPhone or Android or wearable, a hardware token, a landline phone, etc. You can register several verification devices. To find out more about Duo two-factor identity validation services, see Cisco Duo MFA two-factor authentication services for telecommuters.

Security Audits can evaluate the exposure of your information system to all classes of external and local security threats for an environment that incorporates at-home workers. Progent can run online, automated cybersecurity inventory software for rapidly and economically detecting a broad range of security weaknesses that can be surfaced over the Internet. Progent's endpoint security audit consulting services, which can be provided by network security experts with top credentials such as CISA, CISSP, and GIAC, can help your business to audit your procedures and governance policies and review your WAN architecture to allow you to design top-level security for your teleworkers.

Horizon3.ai's NodeZero Penetration Testing Platform is a leading-edge penetration test (pentest) product family that can deliver automated testing of your at-home connectivity solution as well as your internal and perimeter networks to help you find, prioritize, fix, and confirm cybersecurity vulnerabilities before threat actors can exploit them. Progent's pentest experts can help you to deploy NodeZero to carry out comprehensive penetration tests of your perimeter and your internal network in order to evaluate your current security posture. Progent's NodeZero experts can also assist you to strengthen your network security and can help you to design and implement a unified cybersecurity ecosystem that streamlines management and delivers optimum protection for on-premises, multi-cloud, at-home, and perimeter IT assets. To learn additional information about Progent's threat analysis solutions based on on NodeZero's penetration test products, refer to Consulting Support for NodeZero's PEN Test Platform.

Download White Paper: Securing a Work-From-Home Environment
To read or download a white paper about key areas to concentrate on for protecting a network that includes telecommuters, click:
Securing a Work-From-Home Network White Paper. (PDF - 2.4 MB)

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and managing an efficient work-from-home solution for your Santiago, Región Metropolitan company, call 1-800-993-9400 or refer to Contact Progent.